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  <title>Patrick Ruffini's blog</title>
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  <updated>2008-03-14T00:02:33-04:00</updated>
  <entry>
    <title>Epic Text Message Fail? Media Gets Biden News Hours Before Supporters</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/28891/epic_text_message_fail_media_gets_biden_news_hours_before_supporters" />
    <id>http://www.techpresident.com/blog/entry/28891/epic_text_message_fail_media_gets_biden_news_hours_before_supporters</id>
    <published>2008-08-23T05:52:36-04:00</published>
    <updated>2008-08-23T05:52:36-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="Joe Biden" />
    <category term="sms" />
    <category term="text messaging" />
    <category term="VP" />
    <summary type="html"><![CDATA[<p>Shortly after 3 AM on the east coast, the long-awaited text message from Barack Obama announcing Joe Biden had finally arrived. But it was something short of letting the cat out of the bag. At <a href="http://blogs.abcnews.com/politicalpunch/2008/08/us-secret-servi.html">10:50 pm on Friday night</a>, ABC News confirmed that Biden was getting Secret Service protection. The first official confirmation that I could find came <a href="http://politicalticker.blogs.cnn.com/2008/08/23/cnn-confirms-obama-names-biden-as-vp/">from CNN at 12:45 a.m.</a> The promised "be the first to know" text message came a full two hours later. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Shortly after 3 AM on the east coast, the long-awaited text message from Barack Obama announcing Joe Biden had finally arrived. But it was something short of letting the cat out of the bag. At <a href="http://blogs.abcnews.com/politicalpunch/2008/08/us-secret-servi.html">10:50 pm on Friday night</a>, ABC News confirmed that Biden was getting Secret Service protection. The first official confirmation that I could find came <a href="http://politicalticker.blogs.cnn.com/2008/08/23/cnn-confirms-obama-names-biden-as-vp/">from CNN at 12:45 a.m.</a> The promised "be the first to know" text message came a full two hours later. </p>
<p>What seemed like a brilliant exercise in media management devolved into a late night rearguard maneuver. All day Friday, the Twitterverse was on pins and needles waiting for their text message. (A number of us with iPhones probably jumped when we received one earlier in the day from AT&amp;T promoting a software upgrade.) By 6 p.m., as the evening news cycle was closing, it was clear that no text message would come on Friday. The Obama campaign had kept the waiting game going for one more day. Again, seemingly brilliant. </p>
<p>But as Friday evening turned into night, it became apparent that the campaign was going to run into sequencing and logistics problems. Sure, the campaign could wait to send the message minutes before the nominee took the stage at the Old State Capitol in Springfield, Ill. But that ignored the fact that the nominee had to <em>get to</em> Springfield. And with the media camped out in front of each of their houses, how exactly were they going to do that without getting noticed? </p>
<p>Add to this the fact that text messages are best sent during the day or evening hours. Many mobile apps actually prevent you from sending messages after 9 or 10 pm or before 7 am in a given time zone. With the West Coast included, this limits the ideal time to send a message until late morning in the east.</p>
<p>So, the 3 AM message seemed unplanned, a response to the media's confirmation of the Biden pick. A number of people on Twitter reported <a href="http://twitter.com/marktabry/statuses/896330228">being</a> <a href="http://twitter.com/djhamilton/statuses/896331589">awakened</a> by the message, never ideal. </p>
<p>The bottom line: by stringing everyone along, Obama's camp waited too long. They didn't coordinate the logistics of securing the nominee with the actual notification process. Though I'd love to think that the Secret Service would move in in response to a text, in the real world that probably isn't going to happen yet. </p>
<p>Not that I suspect the Obama campaign is crying over this. The <em>Wall Street Journal</em> reported that Obama <a href="http://blogs.wsj.com/washwire/2008/08/22/texting-texting-one-two-three/">netted 3 million cell phone numbers out of the deal.</a></p>
    ]]></content>
  </entry>
  <entry>
    <title>Barack&#039;s Boring Website</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/27856/barack_s_boring_website" />
    <id>http://www.techpresident.com/blog/entry/27856/barack_s_boring_website</id>
    <published>2008-07-28T00:35:06-04:00</published>
    <updated>2008-07-28T00:35:06-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="Email" />
    <category term="fundraising" />
    <category term="innovation" />
    <category term="John McCain" />
    <category term="strategy" />
    <summary type="html"><![CDATA[<p>The common wisdom is that BarackObama.com is not only better at wrangling donations from the faithful, but is categorically better than JohnMcCain.com because it embraces an interactive as opposed to a broadcast model. </p>
<p>But let's not kid ourselves. At its core, BarackObama.com is not truly interactive. It is transactional.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>(Crossposted to <a href="http://www.engagedc.com/2008/07/28/baracks-boring-website/">Engage</a> and <a href="http://www.thenextright.com/patrick-ruffini/baracks-boring-website">The Next Right.</a>)</p>
<p>The common wisdom is that BarackObama.com is not only better at wrangling donations from the faithful, but is categorically better than JohnMcCain.com because it embraces an interactive as opposed to a broadcast model. <em>Time</em>'s Michael Scherer <a href="http://www.time.com/time/magazine/article/0,9171,1731879,00.html">put it this way</a> last April:</p>
<blockquote>
<p>Even today, if you go to McCain's website, you are more likely than not to find a page that just asks for money and broadcasts the campaign's message, with issue papers, press releases and videos.</p>
<p>By contrast, Obama's website is engineered for engagement: prompts invite people to volunteer, make phone calls and find nearby events. &quot;Don't just fill out this volunteer form and wait,&quot; it reads. &quot;Get started on your own.&quot; The blog is maintained by a former journalist; the social-networking function is managed by a founder of Facebook.</p>
</p></blockquote>
<p>I don't disagree as far as BarackObama.com's <a href="http://www.techpresident.com/blog/entry/26233/how_mccain_s_website_can_beat_obama_by_becoming_a_platform">depth of content</a> goes. But let's not kid ourselves. At its core, BarackObama.com is not truly interactive. It is transactional.</p>
<p>The first time you hit the Obama website, you'll get a splash page prompting you to sign up for the email list. This is good practice, as the sign up form can get lost in the message-of-the-day clutter of the homepage. This way, you can change the homepage at will while still focusing on the most important thing: getting new people to sign up.</p>
<p>But the difference on BarackObama.com is this: the homepage above the fold hardly ever changes.</p>
<p><!--break--></p>
<p>The main graphic on BarackObama.com has been the same for the last three weeks: Join Barack at the &quot;Open Convention,&quot; leading to a donation form. This is what they've had up ever since they announced Obama would be delivering his acceptance speech from Invesco Field in Denver.</p>
<p><img alt="http://www.barackobama.com/images/feature/08/07/01_opencon.jpg" src="http://www.barackobama.com/images/feature/08/07/01_opencon.jpg" /></p>
<p>And what about Obama's much-touted Berlin speech? The story about Obama's European trip is the second item in the homepage feature, and video of Obama's speech is three deep.</p>
<p>This is no different than what they did in the primary. The majority of the time -- from January through June -- the main homepage graphic was a toteboard of all the states leading to a contribution page. This should look awfully familiar to everyone by now:</p>
<p>&nbsp;<img alt="http://farm4.static.flickr.com/3125/2333896653_a214b6462d.jpg?v=0" src="http://farm4.static.flickr.com/3125/2333896653_a214b6462d.jpg?v=0" /></p>
<p>Conventional wisdom holds that major websites should change daily. But Obama flouts this conventional wisdom by hitting every user 1) once with a signup splash page, and 2) with a constant ask for money as the prime feature on the homepage, even if there are more current or important stories to tell.</p>
<p>This is neither good nor bad, but suggestive of the fact that the Obama homepage is compulsively metrics-driven. The campaign would not use this graphic if it did not produce more money than the alternative -- even if the alternative was newer and made more sense intuitively.</p>
<p>As the frontrunners online, the best of the Democratic campaigns tend to be more boring and less innovative than their Republican counterparts.&nbsp;The transactional imperatives evident in the Obama homepage and email program suggest a well-honed machine run like IBM at its peak, not a hungry, innovative startup. <em>We know that splash pages and static asks for money work. So why change? </em></p>
<p>The Kerry 2004 email list was all asks for money. The Obama list is mostly asks for money, albeit often creatively disguised, mixed in with some grassroots riffing off the BC'04 model. In both 2004 and 2008, Republican emails have tended to feature a broader range of action items drawing off the three M's -- message, money, and mobilization. Democratic emails are mostly about money.</p>
<p>The last McCain email I received wasn't about money, but the August 14th <a href="http://www.johnmccain.com/McCainNation">McCain Nation</a> house parties. The RNC has been one innovation after the other: <a href="http://www.gopplatform2008.com">the Platform website</a>, the <a href="http://www.gop.com/toolbar/">GOP Toolbar</a>, <a href="http://www.canweask.com">Can We Ask?</a> The Obama camp or the DNC never tell me <em>what's new</em> without hitting me over the head for money, and hardly ever prominently launch a new feature without some ulterior motive (signups or money).</p>
<p>It's not that Obama doesn't do anything innovative beyond money. It's that they hide it. The Obama campaign has launched a cool Neighbor-to-Neighbor tool letting you go door to door to talk to voters, but it's buried in My.BarackObama.com, and hasn't been advertised in email (which would get a bigger response than a simple announcement in the MyBO dashboard). I didn't even get a targeted email promoting it as a resident of swing state Virginia or as a MyBO registered user.</p>
<p>The Democrats are locked into an email fundraising model because it's a massive cash cow -- in the same way Microsoft was locked into the Windows franchise or IBM was into the original PC. This works -- for a while. Until someone else, like Google or Apple, discover a new model.</p>
<p>In my experience, Republican campaigns tend to be hungrier because they aren't as wedded to the email cash cow. Most of the campaigns I see experimenting with <a href="http://www.solutionsfactory.com">user-generated policy</a>, with <a href="http://www.thenextright.com/patrick-ruffini/three-innovative-republicans-running-for-congress">next-generation campaign websites</a>, with <a href="http://twitter.com/johnculberson">Twitter</a>, or with <a href="http://www.ronpaulmoneybomb.com/">money bombs</a> are Republican. The current responsiveness of the Democratic base makes everyone on their side look like a genius, but in reality, it's easy to get lazy and complacent while forgetting what made stuff work in the first place. Online, Democrats may be the safe insiders and Republicans could be the outsiders poised to upset the apple cart.</p>
<p>Republicans online have had to work harder to find a unique angle that works. That discipline will serve them well once their base comes around to decent levels of responsiveness.</p>
    ]]></content>
  </entry>
  <entry>
    <title>Microtargeting Myth vs. Fact</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/27508/microtargeting_myth_vs_fact" />
    <id>http://www.techpresident.com/blog/entry/27508/microtargeting_myth_vs_fact</id>
    <published>2008-07-18T23:33:30-04:00</published>
    <updated>2008-07-18T23:33:30-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="Marketing" />
    <category term="microtargeting" />
    <category term="strategy" />
    <summary type="html"><![CDATA[<p>There's a lot of hype surrounding microtargeting -- which is the process of targeting voters scientifically based on consumer and demographic data. <a href="http://www.salon.com/news/feature/2008/07/16/obama_data/">This piece in Salon yesterday on &quot;Obama's super marketing machine&quot; is no different.</a> But as someone with a bit more than a passing understanding of what microtargeting is, I have to shake my head a little at articles like this. Because the media gets it almost completely wrong -- whether it's hyping relatively mundane technologies or celebrating &quot;sexy&quot; examples (dial up 40 year old Vodka drinking Volvo drivers!) that have almost no bearing on microtargeting's usefulness in real life.&nbsp;</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>There's a lot of hype surrounding microtargeting -- which is the process of targeting voters scientifically based on consumer and demographic data. <a href="http://www.salon.com/news/feature/2008/07/16/obama_data/">This piece in Salon yesterday on &quot;Obama's super marketing machine&quot; is no different.</a> But as someone with a bit more than a passing understanding of what microtargeting is, I have to shake my head a little at articles like this. Because the media gets it almost completely wrong -- whether it's hyping relatively mundane technologies or celebrating &quot;sexy&quot; examples (dial up 40 year old Vodka drinking Volvo drivers!) that have almost no bearing on microtargeting's usefulness in real life.&nbsp;</p>
<p>The Salon story is a textbook &quot;what George Bush/Barack Obama/John McCain knows about you&quot; approach to the topic, of the kind we've seen on a pretty regular basis since 2004. Let's start the nitpick from the beginning:</p>
<blockquote>
<p>About every week or so, you get an e-mail from Barack Obama campaign manager David Plouffe, or top deputy Steve Hildebrand, or maybe Obama himself. They're breezy and informal, addressing you by first name at the outset (before they ask you to donate money at the end). But that's just the beginning.</p>
<p>You know, of course, that Obama has your e-mail address. You may not have realized that he probably also has your phone number and knows where you're registered to vote -- including whether that's a house or an apartment building, and whether you rent or own. He's got a decent estimate of your household income and whether you opened a credit card recently. He knows how many kids you're likely to have and what you do for a living. He knows what magazines and catalogs you get and whether you're more apt to get your news from cable TV, the local newspaper or online. And he knows what time of day you tend to get around to plowing through your in box and responding to messages.</p>
<p>The 5 million people on Obama's e-mail list are just the start of what political strategists say is one of the most sophisticated voter databases ever built.</p>
<p>&nbsp;</p>
</p></blockquote>
<p>There is nothing technically wrong with these claims, but conflating Obama's 5 million person email list (thanks to Mike Madden for confirming its size) with microtargeting is a bit of a stretch. To get on Obama's email list, all you have to give is your e-mail and ZIP code. Campaigns keep this registration process fairly simple to attract the most possible signups. But as a result, it is nearly impossible to match these records to consumer data without something more concrete, like a first &amp; last name, and hopefully a street address.</p>
<p>Is Obama sending you emails tailored to your individual tastes, beyond simple registration or demographic preferences? Unlikely. E-mail is the cheapest form of communication, and so it's not necessarily cost-effective to microtarget. I also have not encountered an Obama national email circulated on the Internet that is different than the versions I have personally received. You microtarget on stuff that's expensive, like phones.</p>
<p>Madden goes on to claim that Obama's operation is far more sophisticated than Bush-Cheney 2004:</p>
<blockquote>
<p>The sheer scale of the operation -- because of Obama's large network of supporters and heavy emphasis on field organizing -- means the data can be sliced in ways that the Bush-Cheney campaign couldn't have dreamed of in 2004. It's most likely also more advanced than what either side did in the 2006 elections, or, for that matter, what John McCain is doing now.</p>
</p></blockquote>
<p>Is this Obama's campaign vastly more capable in the microtargeting realm than Bush's was? I can't tell from this article. That's because the processes it describes were either around in 2004 or are relatively rudimentary Web technologies embedded in most technology platforms, including Drupal, which runs TechPresident.</p>
<p>This gives us a basic primer on what microtargeting is:</p>
<blockquote>
<p>All that data gathered in one place may seem a little spooky, though the average credit card company already has it and then some. Ultimately, the approach is about greater sophistication and efficiency. It means the campaign may not wind up wasting time contacting people who are probably voting for McCain, and that when Obama aides or volunteers go out looking for supporters, they have a pretty good idea of what issues those potential supporters care about most. It's the political equivalent of what big corporate marketers have been doing for years: If you're a baby boomer living in Westchester County, N.Y., golf gear catalogs will show up in your mailbox, but if you're a 20-something living in Williamsburg, Brooklyn, you might get a free trial of Spin magazine instead. Now the same goes for politics -- if you're in a demographic that makes you statistically likely to have children, Obama might send you an e-mail about education policy instead of one about taxes.</p>
</p></blockquote>
<p>No argument here. Just thought it would be helpful to have in for your benefit.</p>
<p>What goes into these microtargeting files?</p>
<blockquote>
<p>if you've ever registered a product -- a TV, a computer or a microwave, for example -- chances are the campaign knows you own it. Likewise, they know if you've signed up for the frequent customer club at your local Whole Foods, or if you've joined the American Civil Liberties Union. (Yes, those last two probably make you an Obama supporter). Or whether you own a gun and have a current hunting license. (An indicator you're less likely to pull the lever for him in November.)</p>
</p></blockquote>
<p>But as a Democratic strategist (wisely) explains none of these variables alone tell us much. Yes, the campaign may &quot;know&quot; you own a particular model TV -- actually, something that granular may be abstracted into some broader, more useful variable given the multitude of TVs out there -- but it's not like they're using it to spy on you. It's just a blip in a dataset somewhere that no one will likely every physically set eyes on.</p>
<blockquote>
<p>&quot;People get hung up looking for a silver bullet,&quot; said Ken Strasma, a Democratic consultant whose firm, Strategic Telemetry, worked on more than 100 races in 2006 and is mining data for Obama now. &quot;They want to know, is it cat owners or bourbon drinkers or some nice buzz phrase like that. It's when you see the interactions between hundreds of different data points [that patterns emerge] -- it's rare that you see one single indicator pop.&quot;</p>
</p></blockquote>
<p>Now, it gets interesting. Madden starts getting into the meat of how Obama may have built a better mousetrap:</p>
<blockquote>
<p>Now Obama's campaign is aiming to be ahead of even the GOP's standard in applying sophisticated data mining techniques across the board, supported by all the traditional canvassing, door-knocking and other work it's been doing. The campaign is collecting some of the most helpful data on its own. For example, aides can track what time you open e-mails from them, and if you show a consistent pattern, they'll start sending them at around that time of day. &quot;The marginal benefit of sending some people an email at 2 o'clock vs. 3 o'clock vs. 4 o'clock might not make sense [at first],&quot; said Michael Bassik, a Democratic consultant with MSHC Partners, the firm that did John Kerry's online advertising in 2004. &quot;But once you start getting an e-mail list that's 3 million, 4 million, or 10 million people, increasing the returns for a fundraising e-mail by 5 or 10 percent means additional returns of tens or hundreds of thousands of dollars.&quot;</p>
</p></blockquote>
<p>There are no specifics on how Obama is using door knocks to enhance microtargeting, so this claim is difficult to evaluate (I can tell you this concept is not exactly unknown in Republican circles, though). But the bit about timing emails is interesting.</p>
<p>Could Obama be timing his emails to different segments of his list depending on when they open? It's definitely an interesting possibility, and definitely doable (though a lot of work). The other day, Soren forwarded me an email he had received from Obama at 6 in the morning. I received the same email at around 8. Being more of a night owl, I guess that could explain it -- but it's also true that sending to a 5 million person list is a massive task that takes several hours, so the discrepancy isn't prima facie evidence of anything. If the send-timing thing is true, it's very smart. At a minimum, campaigns should send at times of day when supporters are statistically more likely to open (usually 9am), and send first to the people most likely to take action.</p>
<p>This starts getting into the mundane:</p>
<blockquote>
<p>If you're one of the 1 million people who have a login on Obama's social networking site, they know how often and when you visit, and they can use that to gauge how committed you are to the campaign. A few months ago, the campaign sent out a three-page survey asking people about their voting habits, how often they go to church, which groups and issues they identify with and whether they've given money to political candidates in the past. The point of all of the online gadgetry is to get people to show up for offline events. &quot;We've tried to orient the tools less as a social network and more as a mobilization network,&quot; said Joe Rospars, Obama's online director. &quot;We're creating opportunities for people to get out there and do things -- the campaign is election-outcome oriented.&quot;</p>
</p></blockquote>
<p>Wow! A website that tracks when you've logged in, how long you've been, and how often you come back. Psst, but the rest of us techies call that an <em>access log!&nbsp;</em>There is nothing remarkable about this technology. What is rarer is people using it effectively. My dashboard on My.BarackObama.com tells me my rank based on my (limited) activity on the site, and having logged in a few times, blogged once, set up a fundraising page for demonstration purposes, and joined a couple of groups, I am ranked 88,432nd, or in the top 10%. This is just a matter of reading rows from a database and assigning a point value for each one. You can see my access log below:</p>
<p><a href="http://www.flickr.com/photos/ruffini/2681629618/"><img border="0" alt="http://farm3.static.flickr.com/2082/2681629618_23d86c27f1.jpg?v=0" src="http://farm3.static.flickr.com/2082/2681629618_23d86c27f1.jpg?v=0" /></a></p>
<p>I've also analyzed <a href="http://www.thenextright.com/patrick-ruffini/the-secret-of-mybarackobamacom-egroups">how My.BarackObama.com is driving people to take action offline</a>. But the point is that this is hardly new and innovative. Both Bush and Kerry had systems like this in '04, and this type of activity streaming comes standard with most social networking platforms nowadays.</p>
<p>Finally, and this is credit-worthy, is this bit:</p>
<blockquote>
<p>Offline, volunteers are canvassing neighborhoods where they think they'll find supporters, or getting contact info at Obama's big rallies, picking up chunks of similar data. Unlike with previous campaigns, Obama's aides dump all the information they get into one centralized database. So if you give the campaign $50 from an online solicitation, then show up at a rally organized offline, the campaign knows that. Likewise, if you join Obama's Facebook group (approximately 1 million strong), then later buy an <a target="_blank" href="http://store.barackobama.com/product_p/um29100.htm">Obama '08 umbrella,</a> aides file that away for possible use later.</p>
</p></blockquote>
<p>The part about centralized databases is big, and not to be underestimated. But without being able to peek under the hood, it's hard to tell whether this is more or less sophisticated than what, say, the RNC has -- as they've been dealing with the same issues at a very high level of complexity. Getting different databases to sync up properly is a big challenge, and if Obama has figured out a fix, hats off to them.</p>
<p>The part about Facebook is likely a generalization. It is impossible to harvest Facebook fan or group data and the existing technologies don't let you get into the nitty-gritty of who joined what groups, or more aptly, who signed up on Obama's page. It is impossible to vector this data (beyond simply knowing that someone is signed up on Facebook) with in-house data, which is one of the frustrations of using Facebook for political organizing -- they own the data, not the campaign.</p>
<p>A broader point to be made about articles like this is that they emphasize the whiz-bang aspects of microtargeting: here's a segment of Whole Foods-loving Obama umbrella owners!&nbsp; But those narrow segments are rarely of use to a real-world campaign. Used properly, microtargeting is all about mining of data points to categorize people into broad buckets (R, D, I) or (social / economic / national security conservative) when the existing methods fail (hard ID, survey responses, party registration, etc.)</p>
<p>As I've written before, there is a danger in <a href="http://www.thenextright.com/patrick-ruffini/unifying-narratives-work-microtrends-fail">over-segmenting the electorate</a>. And this is where microtargeting goes wrong. If you're using the technology to divine minute differences between 80 different segments of the electorate and then sending them 80 different messages, you need your head examined. This is Mark Penn's microtrends gone amuck. Not only are you wasting time with 20 or 30 times amount of work you need to be doing, but if you try to communicate everything, you end up communicating nothing. As brilliant as the Obama/Bush microtargeting model is, both candidates understood the power of central, unifying messages that cut through the clutter. Why is the word most associated with Obama &quot;change&quot;? Message discipline!</p>
<p>A better model for microtargeting is to use it to find your One True Supporter. Say that we know that the ideal Obama donor is a Mac-addled, latte-sipping urbanite. Then throw all your resources at finding more of those people (a successful application of this would have been both parties trolling the iPhone lines for new tech talent), rather than persuading reluctant middle aged moms to join the ranks. Done right, microtargeting can be used to reinforce your one true brand, rather than splinter it.</p>
    ]]></content>
  </entry>
  <entry>
    <title>How Revolutionary is Obama&#039;s Anti-FISA Group?</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/26996/how_revolutionary_is_obama_s_anti_fisa_group" />
    <id>http://www.techpresident.com/blog/entry/26996/how_revolutionary_is_obama_s_anti_fisa_group</id>
    <published>2008-07-04T13:45:18-04:00</published>
    <updated>2008-07-04T13:45:18-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="FISA" />
    <category term="openness" />
    <category term="transparency" />
    <summary type="html"><![CDATA[<p>But this development is more properly seen as a natural evolution in any open, networked system that is allowed to operate in the political space. The credit belongs to his supporters, not Obama.</p>
<p>It's now a truism that when presented with an open platform, users will hack it to serve <em>their</em> purposes, not necessarily those of the sponsor. Many times, those two sets of priorities are intertwined (e.g. supporters desire to get involved matched with a campaign's need for volunteers), though in this case, they weren't.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Earlier this week, <a href="http://www.thenextright.com/allen/a-lesson-to-learn-from-the-obama-campaign">Allen at The Next Right wrote</a> about an intriguing twist to Barack Obama's use of campaign social networking tools: his supporters are actively <a href="http://my.barackobama.com/page/group/SenatorObama-PleaseVoteAgainstFISA">using MyBO to organize <em>against </em>Obama's stand on FISA.</a> The group is now up to 18,240 members, the largest such group on his website.</p>
<p>Obama is getting lots of credit for allowing this kind of thing to go on under his digital roof, most prominently from the <a href="http://twitter.com/jayrosen_nyu/statuses/848492617">Jay Rosens</a> and <a href="http://www.buzzmachine.com/2008/06/30/when-your-organizers-organize-you/">Jeff Jarvises</a> of the world.</p>
<p>But this development is more properly seen as a natural evolution in any open, networked system that is allowed to operate in the political space. The credit belongs to his supporters, not Obama.</p>
<p>It's now a truism that when presented with an open platform, users will hack it to serve <em>their</em> purposes, not necessarily those of the sponsor. Many times, those two sets of priorities are intertwined (e.g. supporters desire to get involved matched with a campaign's need for volunteers), though in this case, they weren't.</p>
<p><!--break--></p>
<p>The Obama camp had little choice in the matter. MyBO is a goose laying some pretty golden eggs, and to practice blatant censorship would endanger the gusher of cash and volunteers it's helped generate. Also, I suspect if you asked them privately, they'll say they love that this is happening. Why? Because the controversy and meta-coverage drives more people to use the tools. How many progressives signed up for MyBO this week just to join this group and will stick around to help elect Obama in the fall? At the end of the day, only one metric matters: unique visitors.</p>
<p>As intruiging as this is, however, there is a danger that we'll use a superficial semblance of openness to give the Obama campaign a pass on the key issue: whether Obama is actually responding to this protest in any meaningful way. Isn't that the point of having these tools, after all? That the candidate will actually <em>listen </em>and maybe even modify his policies as a result?</p>
<p>Jarvis nails it when he writes,</p>
<blockquote>
<p>Now if a campaign is going to argue that it&rsquo;s truly grassroots, what is it to do with a revolt or protest from within? I&rsquo;ve <a href="http://www.buzzmachine.com/archives/2004_01_24.html#005996">argued</a> since Howard Dean&rsquo;s run in 2004 that campaigns aren&rsquo;t or can&rsquo;t really be bottom-up when it comes to policy. They are necessarily propagandistic: This is what the candidate says. Indeed, Dean&rsquo;s supporters acted like white blood cells in his blog discussions quite effectively surrounding and strangling dissent and opponents in the bloodstream. That&rsquo;s the way campaigns have to work if you&rsquo;re going to decide what this guy stands for and whether to vote for him, right? It&rsquo;s about the message, no?</p>
</p></blockquote>
<p>But for a &quot;movement&quot; that professes to be &quot;bottom-up&quot; (&quot;we are the change we've been waiting for&quot;) this poses a significant test. Is Obama actually a leader in his own right, or a vessel for the aspirations and policy preferences of his supporters? If he gets in, won't he ultimately have to make some big decisions alone or with his closest advisors, in the solitude of the Oval Office?</p>
<p>Obama has professed his desire to bring openness and transparency to government. This may mean things like policy wikis and features like No. 10's online petitions area. What happens when newly disempowered Republicans call Obama's bluff and start flooding these tools, and Obama is forced to ignore their suggestions. &quot;Bottom up&quot; government is suddenly going to look a whole lot better to conservatives, and Obama may look like a hypocrite for ignoring the wishes of his constituents.</p>
<p>As intriguing as the anti-FISA group is, it may be a little more than a fig leaf if Obama is going to allow these tools to function as a backwater while he keeps doing what he was going to do anyway in the foreground.</p>
    ]]></content>
  </entry>
  <entry>
    <title>The Secret of My.BarackObama.com? eGroups!</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/26338/the_secret_of_my_barackobama_com_egroups" />
    <id>http://www.techpresident.com/blog/entry/26338/the_secret_of_my_barackobama_com_egroups</id>
    <published>2008-06-12T09:54:32-04:00</published>
    <updated>2008-06-12T09:54:32-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="groups" />
    <category term="mybo" />
    <category term="organizing" />
    <summary type="html"><![CDATA[<p>My.BarackObama.com still works, and it's not because recreated the features of a social network. If they've succeeded, it's because they've harkened back to the early days of the web, to the primary way that the online grassroots connected with each other before blogs: e-mail groups.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Ever since <a href="http://www.thenextright.com/patrick-ruffini/stop-attacking-mybarackobamacom">the kerfuffle</a> on MyBO earlier this week, I've been spending a little time poking around the site. I even <a href="http://my.barackobama.com/page/community/post/patrickruffini/gG5jK8">cross-posted</a> something to get the hang of it.&nbsp;</p>
<p>MyBO is often credited in mainstream media with helping build Obama's remarkable volunteer operation. At the same time, the conventional wisdom among webbies is that internal social networks don't work. Nobody wants to create yet <em>another</em> profile (particularly on a site with such a limited audience), and best to concentrate your energies on existing social networks like <a href="http://www.facebook.com">Facebook</a>, <a href="http://www.myspace.com">MySpace</a>, and <a href="http://www.linkedin.com">LinkedIn</a>.&nbsp;</p>
<p>My initial runthrough found many ways in which MyBO failed to live up to the hype, including:</p>
<p><!--break--></p>
<ul>
<li>The friending feature, which is at the core of most social networks, is nearly useless. I may have been a stranger in a strange land, but I couldn't find anyone on the site whom I'd have liked to &quot;friend.&quot; By contrast, today's nichiest social networks, like <a href="http://www.brightkite.com">Brightkite</a>, <a href="http://www.mento.info">Mento</a>, and <a href="http://www.friendfeed.com">FriendFeed</a>, make it easy to find dozens of people you already know by offering a contact importer (where you import your Gmail/Yahoo/AOL/etc. address books to see who else is already online). <a href="http://my.barackobama.com/page/dashboard/public/gG5XTC">Chris Hughes</a>, MyBO's primary manager (and Facebook co-founder) only has 153 friends, the network average for all of Facebook.</li>
<li>User blogs seems like kind of a throwaway feature. There is <a href="http://my.barackobama.com/page/community/members">a single page</a> with the latest posts in reverse chronological order, and that's pretty much it in terms of discoverability -- no posts in the sidebar of every MyBO page or latest comments as in Drupal/Scoop/SoapBlox. There have also only been 11,460 user blog posts off a base of over 800,000 user accounts, suggesting most people don't waste their time with maintaining a blog on the site. By contrast, in the first two weeks of <a href="http://www.thenextright.com">The Next Right</a> we've produced 480 user blogs from 806 registered users, a more than 1 to 2 ratio of user blogs to users.</li>
<li>Personal fundraising pages are a really nice touch -- but not a game-changer in terms of money raised. The largest groups on the site had only raised in the hundreds of dollars for Obama. Even if we're charitable and allow $1 million raised through all such pages, that's a drop in the bucket compared to the tens of millions raised through e-mail, the website, and Google AdWords landing pages. This may be an example of the vaunted &quot;long tail&quot; being a great talking point but little more. People still find it easiest to give based on a direct appeal from the top.&nbsp;</li>
</ul>
<p>Despite all this, My.BarackObama.com still works, and it's not because recreated the features of a social network. If they've succeeded, it's because they've harkened back to the early days of the web, to the primary way that the online grassroots connected with each other before blogs: e-mail groups.</p>
<p><a href="http://my.barackobama.com/page/group">Groups</a> are probably MyBO's most powerful feature, with over 16,000 of them created. Most crucially, there are 6,639 <em>local </em>Obama groups. You won't see many mega-groups of the &quot;Million Strong&quot; variety. But you will see local activist groups in virtually every state -- often at the county and town level -- with hundreds of members each. Bucks County for Obama, Colorado Springs for Obama, Philly for Obama, and Tucson for Obama are just a few that reach that threshold.</p>
<p>When one joins the groups, it's not just a casual connection. You are automatically opted in for a discussion list a la a Yahoo or a Google group, the underlying feature set of which has not changed since the late '90s. In fact the title of this post is a throwback to that era, to the eGroups service (that later became Yahoo Groups) that I used to create the Bush 2000 mailing list that is <a href="http://groups.yahoo.com/group/bush2004/">still in existence today.</a> This isn't rocket science. This stuff been around for more than a decade.</p>
<p>For group creators, the ability to mass message all your group's members is the key value proposition behind social networking groups. This why groups with up to 1,200 members on Facebook are useful and can get a response as powerful as e-mail -- but you turn into a pumpkin once you reach 1,200 and messaging is shut off.&nbsp;</p>
<p>MyBO is even more powerful because the messaging is not one-way -- it's a community where anyone can reply. And the messages contain useful information for the local activist -- reminders about local events, news from activists campaigning for delegate slots, even links to on-message videos -- all in the most familiar format available: e-mail. I've reproduced a sample message from my local Falls Church for Obama group below.</p>
<p>When you think about it, this is the kind of networking feature that it makes sense for campaigns to offer. Unlike a Facebook, your sense of connection to an e-group is not tied to the underlying technology but to the group itself. It doesn't matter as much if it's a Yahoo Group, a Google Group, or an Obama group, just as long as the right people are on it. By building it, you're not competing with a platform with millions of users, but for groups of hundreds.</p>
<p>Hosting it on the campaign site also weeds out the non-Obama groups you'd find at a Google or a Yahoo. This is useful to the user. And it directs people to locally based activism. That's smart.</p>
<blockquote>
<p>GENERATION OBAMA DC/VA UNITY UPDATE<br />
(please forward!)</p>
<p>As you heard, I'm running for Obama Male Delegate to the DNC! &nbsp;Help me in my quest to have more supporters on my groups than my female counterpart Chrisi West from Alexandria/Fairfax territory (the current Facebook score is Jim 64-Chrisi 63).</p>
<p>The winner gets a '78 Chevy Nova!</p>
<p>Sign up ASAP....the convention is Saturday!<br />
<a target="_blank" href="http://www.facebook.com/group.php?gid=29654839080">http://www.facebook.com/group<wbr></wbr>.php?gid=29654839080</a><br />
<a target="_blank" href="http://my.barackobama.com/page/event/detail/4lsp">http://my.barackobama.com/page<wbr></wbr>/event/detail/4lsp</a></p>
<p>And since I have a comfy 1 Friend lead over Chrisi, sign up for her group too because she's the most enthusiastic young Hope Monger in the state and because delegates are divided by gender so I don't have to run against her!<br />
<a target="_blank" href="http://www.facebook.com/group.php?gid=17301473667">http://www.facebook.com/group<wbr></wbr>.php?gid=17301473667</a></p>
<p>
In other news, we had a great Generation Obama meeting on Monday night with over 70 attendees!</p>
<p>We will be organizing the structure better in the coming days, as we compile email addresses, ideas, etc. and can send follow up updates.</p>
<p>In the meantime, the Publicity Committee has already scored one success....Voter Registration Night at Nationals Park! &nbsp;We're in the preliminary stages, but there's lots of enthusiasm from the Nats' publicity office....so stay tuned.</p>
<p>For those who want to get involved, Generation Obama will have a Volunteer &amp; Meeting Night on Monday and a Fundraising Meeting on Tuesday.</p>
<p>See you soon!</p>
<p>Jim</p>
<p>
Obama Activities:</p>
<p>*** Sign Up To Host A 6/28 United For Change Party! ***<br />
<a target="_blank" href="http://my.barackobama.com/unite">http://my.barackobama.com<wbr></wbr>/unite</a><br />
(email me if you want to share the event in my updates)</p>
<p>
*** June 13 Reception with Campaign Manager David Plouffe ***<br />
When: Friday, June 13, 2008, 6:30 PM (6 PM VIP Strategy Session)</p>
<p>Where: Capital City Brewery, 2 Massachusetts Ave, NE (steps from Union Station)</p>
<p>Details: Mr. Plouffe has run a smart and effective campaign, and he will be on hand to discuss and answer questions about the strategy thus far and the plan for the months ahead. &nbsp;This is one event you don't want to miss!</p>
<p>Price: $150 for General Admission, $500 for the VIP Strategy Session</p>
<p>Sign up online now:<br />
<a target="_blank" href="https://donate.barackobama.com/page/contribute/DCJune13?custom3=Jim+McBride">https://donate.barackobama.com<wbr></wbr>/page/contribute/DCJune13<wbr></wbr>?custom3=Jim+McBride</a></p>
<p>
*** 6/14 Virginia Victory '08 Volunteer Day for Obama-Warner-Moran! ***<br />
10am-4pm<br />
Saturday, June 14<br />
(come anytime to help with a 2 hour shift)</p>
<p>Arlington Democratic Headquarters<br />
2009 North 14th St.<br />
Arlington, VA 22201<br />
(one block away from Court House Rd,<br />
near the orange line metro and Rt. 50 exit)</p>
<p>Help the 8th Congressional Distict candidates with Door-to-Door Canvassing, Voter Registration, Volunteer Calls and more.</p>
<p>Please RSVP!<br />
<a target="_blank" href="http://my.barackobama.com/page/event/detail/4qj3">http://my.barackobama.com/page<wbr></wbr>/event/detail/4qj3</a><br />
OR<br />
<a target="_blank" href="http://www.facebook.com/event.php?eid=54383835025">http://www.facebook.com/event<wbr></wbr>.php?eid=54383835025</a><br />
OR<br />
Matt Robinson<br />
xxxxxxx@vavictory08<wbr></wbr>.org<br />
703-xxx-xxxx (office)</p>
<p>
*** June 14-15 DC for Obama Canvasses for Donna Edwards ***</p>
<p>From DC for Obama Czar, Ian Martinez: As we enjoy the brief period of rest between clinching the nomination and the next phase, there's a local race right across the District line in Maryland that needs our attention. &nbsp;After winning a thrilling primary in February, Donna Edwards now faces the Republican in a special election. &nbsp;While P.G. County is traditionally Democratic, there is a fear that low turnout in next Tuesday's election could make it much closer than any of us want. &nbsp;Getting out there to canvass will also keep our skills sharp for the general without having to travel far. &nbsp;One of many reasons to be active for Donna is that she will be a real leader in the quest for DC voting rights and an end to the shameful Taxation Without Representation in DC.</p>
<p>This weekend is the crucial time for GOTV efforts for the Edwards campaign. &nbsp;Interested DCFO volunteers are being asked to show up at 4301 Garden City Drive Landover, MD 20785. &nbsp;We're meeting in the basement of the UFCW building Saturday at 10am and Sunday at 1pm to put up doorhangers. The building is across from the New Carrollton Metro on the Rt. 50 side. &nbsp;If you'd like to help put a real progressive in Congress, please email me at <a href="mailto:xxxxx@gmail.com">xxxxx@gmail.com</a></p>
<p>
*** 6/14-15 Capital Pride Volunteers Needed! ***</p>
<p>This weekend's Metro-DC Capital Pride celebration is one of Washington DC's largest annual community events. &nbsp;Our local Metro DC Obama Pride organizers need your help (especially our straight allies) to ensure maximum visibility, voter education, community organizing and fundraising at this event. &nbsp;Capital Pride is our best and most exciting opportunity to mobilize the local LGBT community before the November election and we need our help!</p>
<p>CAPITAL PRIDE PARADE - Saturday, June 14 &nbsp; 6:30 PM<br />
Volunteers should report at 5 PM to the parade staging area: &nbsp;Francis Jr. High &nbsp;(24th &amp; N, NW)</p>
<p>The Saturday night Pride Parade marches throughout the Dupont and Logan Circle neighborhoods. &nbsp;This year's exciting parade will consist 5,000 marchers (representing 81 contingents) and will be watched by over 25,000 people along the parade route.</p>
<p>We will be marching in the parade and selling T-shirts along the parade route. &nbsp; &nbsp;Marchers, rally sign distributors and street sales team volunteers needed! &nbsp;Wear Obama gear -- wear comfortable shoes!</p>
<p>Sign up to help at this event!<br />
&nbsp; &nbsp;On MyBO &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<a target="_blank" href="http://my.barackobama.com/page/event/detail/4vsc">http://my.barackobama.com/page<wbr></wbr>/event/detail/4vsc</a><br />
&nbsp; &nbsp;On Facebook &nbsp; <a target="_blank" href="http://www.facebook.com/home.php#/event.php?eid=20724282649">http://www.facebook.com/home<wbr></wbr>.php#/event.php?eid=2072428264<wbr></wbr>9</a></p>
<p>
CAPITAL PRIDE FESTIVAL - Sunday, June 15 &nbsp; 11 AM to 6 PM<br />
Volunteers should report at 10:30 AM to the Festival Entrance (Pennsylvania &amp; 7th NW)</p>
<p>This years Pride Festival will attract over 200,000 participants - most are progressive democratic voters and supportive. &nbsp;The Obama Pride booth will be our base for distributing literature, signing up supporters, and selling Obama Pride merchandise. &nbsp; In addition, we need help clipboard canvassing the crowd. &nbsp;Veteran canvassers, straight allies and friendly LGBT members are especially needed to adequately connect with this volume of people. &nbsp;PLEASE HELP IF YOU CAN ... even if it's just for a couple hours in the afternoon!</p>
<p>Sign up to help at this event!<br />
&nbsp; &nbsp;On MyBO &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<a target="_blank" href="http://my.barackobama.com/page/event/detail/4vsx">http://my.barackobama.com/page<wbr></wbr>/event/detail/4vsx</a><br />
&nbsp; &nbsp;On Facebook &nbsp; <a target="_blank" href="http://www.facebook.com/home.php#/event.php?eid=16227379386">http://www.facebook.com/home<wbr></wbr>.php#/event.php?eid=1622737938<wbr></wbr>6</a></p>
<p>
*** 6/16 Generation Obama &amp; &quot;Build The Hope&quot; Volunteer Outreach Night ***</p>
<p>6:00-9:00pm Monday, June 16th<br />
Courtland Towers (Party Room)<br />
1200 N Veitch St.<br />
Arlington, VA 22201<br />
(off 13th St., one block away from Court House Rd near the orange line metro and Rt. 50 Exit)</p>
<p>After our Generation Obama kickoff meeting there are several committees and projects in the works, so come by to get involved as meet to discuss and work on several young voter outreach initiatives!</p>
<p>We also will begin outreach to volunteers of all ages via our &quot;Build The Hope&quot; database, which includes calls, data entry and random organizing tasks.</p>
<p>This is a party room without land lines or PCs, so please bring your cell phone (with charger if needed) and even a laptop if you can!</p>
<p>
RSVP:<br />
<a target="_blank" href="http://my.barackobama.com/page/event/detail/4gbfh">http://my.barackobama.com/page<wbr></wbr>/event/detail/4gbfh</a></p>
<p>OR</p>
<p>Jim McBride<br />
<a href="mailto:xxx@yahoo.com">xxx@yahoo.com</a><br />
703-xxx-xxxx</p>
<p>
*** 6/17 Generation Obama Fundraising Meeting ***<br />
6:30pm Tuesday, June 17th<br />
Bailey's Pub &amp; Grille (Ballston Mall)<br />
4238 Wilson Boulevard<br />
Arlington, VA 22201</p>
<p>Join us as we develop fundraising ideas that will encourage young people to contribute to the campaign!</p>
<p>Students For Barack Obama and Young Lawyers For Obama are welcome!<br />
Sample Events:<br />
- &quot;Sing for Obama!&quot; karaoke fundraisers<br />
- &quot;Bid On Your Crush FOR Obama!&quot; date auction<br />
- &quot;All in for Obama!&quot; poker tournament<br />
- &quot;Stand Up For Barack!&quot; comedy night<br />
- &quot;Bands for Barack!&quot; music shows<br />
- Debate and Convention Watching Parties<br />
- &quot;Basketball for Barack!&quot; or &quot;Kickball for Obama!&quot; or other sports tournaments</p>
<p>You can also host a low-dollar happy hour, house party, picnic or BBQ on your own!</p>
<p>Please RSVP!<br />
<a target="_blank" href="http://my.barackobama.com/page/event/detail/4gbst">http://my.barackobama.com/page<wbr></wbr>/event/detail/4gbst</a></p>
<p>Contact:<br />
Kezia Williams <a href="mailto:xxx@yahoo.com">xxx@yahoo.com</a><br />
Jim McBride <a href="mailto:xxx@gmail.com">xxx@gmail.com</a> 703-xxx-xxxx</p>
<p>DIRECTIONS<br />
Driving: From Route 66's Exit 71 or Route 50's Glebe Rd exit, take Glebe toward the Mall and find parking inside. From Ballston's Orange Line Metro: Walk from Fairfax Drive past the IHOP to Randolph and make a right. The mall is two blocks away.</p>
<p>
***6/21 Party for Obama! ***<br />
(come hear some fire from the choir...)</p>
<p>We all know that Barack has shattered fundraising records but as David Plouffe's email from Friday June 6th explained John McCain and the RNC raised nearly $45 million last month. The message is clear we must all dig deep to contribute to ensure that Barack has the needed resources to compete this fall, and protect himself from the slanderous allegations which are a sure result of all that RNC money. So why not get your money's worth and enjoy a fun night out with family and friends and this great community fundraiser? All contributions go directly to the campaign from the campaign website so don't delay and get you &quot;tickets&quot; today.</p>
<p>Don't forget there is going to be a Gospel Choir and they are FIRED UP and READY TO GO TURN VA BLUE! &nbsp;Come CELEBRATE the end of the Primary and the beginning of the General Election.</p>
<p>Get fired up with local gospel singers, community leaders, and Obama's vision for a new century. &nbsp;Senator Obama does not rely on corporate lobbyists and special interest groups to fund his campaign. He relies on us. Our support will help spread his message of HOPE. Together, we can achieve real change in this country.</p>
<p>Join the movement: Saturday, June 21 7:00 PM<br />
Swanson Middle School<br />
5800 Washington Blvd,<br />
Arlington, 22205</p>
<p>For Tickets Donate:</p>
<p>Adults $30/18-25 $20 Advance Purchase<br />
Adults $35/18-25 $25 At the Door</p>
<p>Consider Joining Our Host Committee</p>
<p>Host..........................</p>
<div class="ArwC7c ckChnd" id="1fy8"><wbr></wbr>........$100<br />
Change Agent......................<wbr></wbr>$250<br />
Unite America.......................<wbr></wbr>$500<br />
Save the World....................$1000</p>
<p>For Tickets Go To:<br />
<a target="_blank" href="http://www.shurl.org/Obama">www.shurl.org/Obama</a></p>
<p>Please contact Evan Day with questions: <a href="mailto:xxx@gmail.com">xxx@gmail.com</a></p>
<p>
*** 6/26 DC for Obama Meetup ***</p>
<p>Join with the grassroots leaders! DC for Obama will have a free &quot;Meetup&quot; on June 26, upstairs in the Obama Room at the Hawk &amp; Dove, 329 Pennsylvania SE. &nbsp;We do not anticipate that this will be as crowded as our last event. &nbsp;We will have a guest speaker or two and update you on the grassroots Obama Campaign in our region. &nbsp;Primarily, we will network, socialize and join together to support the campaign, especially in Virginia. &nbsp;By the way, DC for Obama ESPECIALLY welcomes our fellow Democrats who supported Sen. Hillary Clinton and did such a fantastic job on her history making campaign. &nbsp;We need you to make real change happen.</p>
<div class="WgoR0d">
<p>------------------------------<wbr></wbr>------------------------------<wbr></wbr>-------------<br />
This email was sent to 78 members of Falls Church for Obama<br />
This email was sent from James Mcbride&nbsp; <a href="mailto:xxx@yahoo.com">xxx@yahoo.com</a><br />
Listserv email address: <a href="mailto:FallsChurchforObama@groups.barackobama.com"><span class="nfakPe">FallsChurchforObama</span>@groups<wbr></wbr>.barackobama.com</a><br />
Your reply will be sent to: <a href="mailto:FallsChurchforObama@groups.barackobama.com"><span class="nfakPe">FallsChurchforObama</span>@groups<wbr></wbr>.barackobama.com</a><br />
Unsubscribe or change your email settings: <a target="_blank" href="http://my.barackobama.com/page/group/FallsChurchforObama/listserv-remove">http://my.barackobama.com/page<wbr></wbr>/group/<span class="nfakPe">FallsChurchforObama</span><wbr></wbr>/listserv-remove</a></div>
</div>
<p>&nbsp;</p>
<p>&nbsp;</p>
</p></blockquote>
<p>&nbsp;</p>
<p>(Cross-posted to <a href="http://www.thenextright.com">The Next Right.</a>)</p>
    ]]></content>
  </entry>
  <entry>
    <title>How McCain&#039;s Website Can Beat Obama By Becoming a Platform</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/26233/how_mccain_s_website_can_beat_obama_by_becoming_a_platform" />
    <id>http://www.techpresident.com/blog/entry/26233/how_mccain_s_website_can_beat_obama_by_becoming_a_platform</id>
    <published>2008-06-07T02:52:46-04:00</published>
    <updated>2008-06-07T02:52:46-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="api" />
    <category term="Barack Obama" />
    <category term="John McCain" />
    <summary type="html"><![CDATA[<p>To get the most bang for its online buck, the McCain campaign should be the first political campaign in history to release a website API.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Barack Obama's Internet operation is beginning to resemble a mid-sized tech startup with 8 figures of <a href="http://en.wikipedia.org/wiki/Sand_Hill_Road">Sand Hill Road</a> money more than it is a political campaign. The Obama Internet team hit the ground running with ten staffers in February 2007, including Facebook co-founder <a href="http://online.wsj.com/public/article/SB118011947223614895-iSeQ_DC8SbZxiNLhtHwJyIftJN0_20070625.html?mod=tff_main_tff_top">Chris Hughes.</a> Don't be surprised to see them recruit more tech and data geeks for the general, including former Clintonistas and from Silicon Valley.</p>
<p>Their raw work product -- even beyond the stunning online fundraising results -- is impressive. One of my hobbies since January has been taking screengrabs of every interesting new page or feature on the candidate websites and posting them to <a href="http://www.flickr.com/photos/ruffini">my Flickr account.</a> The threshold for inclusion was simple: pages that in my experience as an online staffer took more than a few man-hours to produce. This is a living archive, even the deep-linked pages 5 or 6 levels down, that will go on long after the sites are taken down or redesigned.&nbsp;</p>
<p>The level of detail on the Obama site is nothing short of phenomenal. You've got individual microsites built for <a href="http://www.flickr.com/photos/ruffini/2360653183/">Pennsylvania Neighborhood Teams</a>, <a href="http://www.flickr.com/photos/ruffini/2489764362/">West Virginia Faith Captains</a>, <a href="http://www.flickr.com/photos/ruffini/2427198691/">Oregon Community Organizers</a> This is not stuff plopped in off some template, but stuff that only a large team can produce.</p>
<p>John McCain is never going to have the resources to do this kind of deep dive on his website. But he doesn't have to.</p>
<p>One of the lessons of Web 2.0 is that if you providing the right tools, the developer community and even ordinary fans can build it for you. The vast majority of activity on Twitter, the recently overwhelmed microblogging service, occurs beyond Twitter.com. That's because Twitter opened up an Application programming interface (or <a href="http://en.wikipedia.org/wiki/API">API</a>) to allow external applications to leverage Twitter data and login information. Facebook's Platform is a more mainstream example.</p>
<p>To get the most bang for its online buck, the McCain campaign should be the first political campaign in history to release a website API.</p>
<p><strong>What can an API do for the McCain campaign? </strong></p>
<p>A McCain API would allow developers to leverage JohnMcCain.com data -- including everything from news feeds, user information, login access, and donation statistics -- to create mashups and recruitment tools the campaign doesn't have the time or resources to create on its own.</p>
<p>Take a real life example. Many have commented on <a href="http://www.blogpi.net/mccainspace-or-mymccain-it-hardly-matters">the lameness of McCainSpace</a> -- the site's <em>faux </em>social network.&nbsp;To create a fully featured social network with five months left to go would be cost prohibitive and pointless -- <em>if the campaign did it. </em></p>
<p>But given access to the right information, a developer could quickly bootstrap their own social network of McCain website users (or just the useful features -- Groups and Events). Or better yet, mash up the McCain API with <a href="http://www.ning.com">Ning</a> or a Facebook application to allow supporters to broadcast their activities on JohnMcCain.com to their real social network. How great would it be if my Facebook news feed could update with &quot;Patrick Ruffini has just contributed to John McCain&quot; or &quot;Patrick Ruffini has just recruited XXX as a McCain supporter&quot;? Or to automatically share your JohnMcCain.com activity stream -- including signups, donations, petition signatures, and recruitment actions, with a preset list of address book contacts?</p>
<p>I could see a few different pieces to a McCain API...</p>
<p><strong>McCain Contacts API</strong></p>
<p>The McCain Contacts API would allow user lookups in a secure and limited manner. Type in a ZIP code, and get the 25 or 50 supporters closest to you. Or upload your address book, and see who else on your list is signed up on JohnMcCain.com so you can make a connection and create a mutually reinforcing circle of support.</p>
<p>Geocoding would enable a the creation of a user generated campaign events application. The Party for the President tool was one of the most successful things we did on the Bush website -- generating over 30,000 house parties created online with 500,000 attendees. Better still, these numbers beat anything the Kerry campaign did, speaking perhaps to conservatives' desire to gather socially in offline settings.</p>
<p>Perhaps because the McCain operation has been relatively small through the primaries, we haven't seen a tool like this brought back. But an external developer could do it for them. And in many ways it could be better. The central campaign organization will never be fully aware of every sign waving or 1-4pm volunteer shift at the local county headquarters to post on the website. But the crowd could be. And, acting independently, they could create a clearinghouse for all Republican campaign activity in the country, and leverage tiny bits of the McCain/RNC database to drive supporters to these events at a hyperlocal level.</p>
<p>Naturally, user lookups would have to be throttled to prevent mass downloads. E-mail addresses could never be visible through the API. If you want to contact someone, you have to go through a web form like Facebook, or have the application do it automatically. Lookups could be metered by IP address or API key.</p>
<p><strong>McCain Actions API</strong></p>
<p>Record every action you take as a registered user JohnMcCain.com and have this made available an XML feed that can be repurposed for blog widgets, email, or social networks. Use this to create a viral recruitment component to every action. If I choose to share the fact that I signed the petition asking Obama to go to Iraq, I get credit for anyone who clicks the link back and signs.<em> &quot;Patrick Ruffini signed the Obama petition and got 30 people to click through and 15 to sign.&quot;</em> The McCain campaign would not necessarily need to spend time building the front-end interface to document this activity -- just provide the parameters to users to report back on a successful viral action. Nice URLs like this would give me all the information I need to know: JohnMcCain.com/Petition/ObamaIraq?recruiterid=3653431&amp;recipid=14253943.</p>
<p><strong>McCain Donations API</strong></p>
<p>The first example of a candidate (unintentionally) providing API-like functionality to its supporters was the live feed of Ron Paul donors that fueled the moneybombs. The Paul campaign had a Flash graphic on their homepage showing up-to-the-minute fundraising totals and the latest number of donors. In Flash, data like this is passed through an XML file -- the same sort of files that powers RSS feeds. This file can be grabbed periodically and its contents stuffed into a database. <a href="http://www.ronpaulgraphs.com/">RonPaulGraphs.com</a> sniffed out this XML file through a view source on Paul's homepage, and the result was unprecedented minute-by-minute visibility into Paul's fundraising operation.</p>
<p>Only with this level of minute transparency could the moneybombs have happened. Supporters could instantly see in early October that Paul was far off the pace. Instead of getting discouraged by a poor result, they were galvanized the help Paul catch up and then some, organizing the Guy Fawkes Day moneybomb, then Tea Party '08.</p>
<p>I've <a href="http://www.patrickruffini.com/2008/04/08/mccain-fundraising-a-call-to-arms/">discussed</a> before how similar visibility into McCain's fundraising data would create a rallying effect among supporters. Instead of endless emails hawking high-end swag, the campaign could fundraise more efficiently by turning internal fundraising statistics into a piece of content supporters could congregate around and remix. A live donations feed could help do that.</p>
<p><strong>Is it secure? </strong></p>
<p>Obviously, the highest level of security would have to surround something like this. Applications could take limited downloads of the McCain data but could not modify it. Huge downloads would be prohibited. Like Facebook, apps would undergo an approval process. Pre-approval, data feeds would be sandboxed so you could only test with fake user or actions data.</p>
<p>In general though, APIs can enhance web security by creating a structured interface for querying the contents of a database. API developers ultimately control how and why their data gets used.</p>
<p><strong>Who would use it? </strong></p>
<p>The GOP doesn't exactly have a surplus of talented coder geeks. So who would use something like this?</p>
<p>Perhaps the most fruitful use would actually be from developers or firms close to the campaign. In other words, it could be more of an internal tool than an external tool. Contractors would not have to share massive, dated Excel files anymore. Trusted developers could be given access beyond the 25, 50, or 100 record limits. Allied firms could create web apps on top of JohnMcCain.com -- either commissioned by headquarers, regional organizations, or for demonstration purposes. And for anyone who works in the technopolitical space, the opportunity to play with a Presidential campaign data, even a small sliver of it, is one you don't pass up.</p>
<p>Just beyond this is are the commercial firms that try and sell in the political space. They could use apps built on this data as a real-world proof of concept to skeptical buyers.</p>
<p>But the most compelling use could be some sort of contest for allied or grassroots developers to get your application featured or integrated on JohnMcCain.com, with some sort of financial reward or buyout. Also, developers could be required to place a McCain donation link on their apps -- with the developer getting a cut.</p>
<p><strong>What it means</strong></p>
<p>We've heard often that campaigns can no longer control their message. The successful ones get a cacophony of supporters talking about the candidate, and then sell that story to the media. Obama's crowds, more than his message, are the story.</p>
<p>APIs are a logical extension of that trend. The message is devolving to the users. And so too will the infrastructure used to deliver that message. People are building viral support networks on Facebook, Twitter, and all sorts of social networks. There is currently no way to fuse that activity with actions on an official campaign site. Someone joining a McCain Facebook group is opaque to the campaign. This goes a ways towards solving that problem.&nbsp;</p>
<p>I want to get this out there because I think Obama will do something like this before the campaign is over. And maybe there's a small window for Republicans to get ahead of it.</p>
<p><i>Crossposted at <a href="http://www.thenextright.com">The Next Right.</a></i></p>
    ]]></content>
  </entry>
  <entry>
    <title>John McCain: Tolstoy in My Inbox</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/25414/john_mccain_tolstoy_in_my_inbox" />
    <id>http://www.techpresident.com/blog/entry/25414/john_mccain_tolstoy_in_my_inbox</id>
    <published>2008-05-16T00:24:21-04:00</published>
    <updated>2008-05-16T00:24:21-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Authenticity" />
    <category term="e-mail" />
    <category term="John McCain" />
    <category term="transparency" />
    <summary type="html"><![CDATA[<p>Good online strategy is simple: reflect the very best of your candidate offline. John McCain offline is transparent, accessible, and willing to answer any question. John McCain online is stilted and awkwardly asking me for money. There&#8217;s a fundamental disconnect. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Today, I sat in on my first McCain blogger conference call and cheered as McCain promised to continue these sessions on a biweekly basis as President. (Contrast with Barack Obama, whose netroots coordinator left in frustration at Obama&#8217;s <a href="http://www.tnr.com/politics/story.html?id=6179aa60-b54f-4a08-99ed-1a431a675a51">refusal to be similarly accessible</a>.) And this comes on top of weekly press conferences, and submitting to questions in the well of the House a la the&nbsp;British Prime Minister.&nbsp;McCain could become the most transparent and cross-examined President in history. </p>
<p>Online, it seems to be a different story, at least when it comes the image of John McCain as projected on JohnMcCain.com and in the daily emails that go out under his name. Good online strategy is simple: reflect the very best of your candidate offline. John McCain offline is transparent, accessible, and willing to answer any question. John McCain online is stilted and awkwardly asking me for money. There&#8217;s a fundamental disconnect. </p>
<p>The email the McCain camp sent today illustrates the problem.&nbsp;I&#8217;m deliberately zooming out because I don&#8217;t want you to focus on the copy: </p>
<p><img alt="http://farm4.static.flickr.com/3101/2496279438_394ff887f6.jpg?v=0" src="http://farm4.static.flickr.com/3101/2496279438_394ff887f6.jpg?v=0"></p>
<p>These are recent emails sent by Barack Obama and Hillary Clinton: </p>
<p><img src="http://farm4.static.flickr.com/3286/2495455747_563e809525_m.jpg"></p>
<p><img src="http://farm3.static.flickr.com/2344/2496279458_43b246becf_m.jpg"></p>
<p>Even from a distance, it&#8217;s night and day.&nbsp;You&#8217;ve got brevity and short, rapid-fire paragraphs. They feature a clear call to action above the fold.&nbsp;They&#8217;re highly&nbsp;readable, or more to the point, <em>scannable&nbsp;&#8211; </em>since the average reader online <a href="http://www.useit.com/alertbox/percent-text-read.html">reads no more than 20% of content.</a>&nbsp;They respect today&#8217;s attention-deprived user. <em>Less is more. </em></p>
<p>Most important is what these messages say about the candidate. These messages were crafted solely for the e-mail channel.&nbsp;I don&#8217;t know about you, but the e-mails I get everyday from friends and&nbsp;colleagues&nbsp;look a lot more like Hillary and Barack&#8217;s e-mails than they do <em>War and Peace</em>. I&#8217;ve&nbsp;even entertained the thought of Obama banging out a few pithy sentences on the MacBook Pro&nbsp;in the hotel suite on the way to the victory party (it&#8217;s believable enough). I know that he didn&#8217;t, but the fact that I&#8217;ve wondered&nbsp;counts for something. </p>
<p>McCain&#8217;s e-mail start off with the anachronistic &#8220;From the Desk of John McCain&#8221; &#8212; a 1970s-era direct mail device I haven&#8217;t seen on a piece of real stationery in a decade. The haughty&nbsp;phrasing is designed to evoke a sense of&nbsp;prestige &#8212; the sense that the person addressing you is Big and Important. But the Internet is not about being Big and Important. It&#8217;s about being One of Us. Again: fundamental disconnect. McCain offline gets this, shedding the trappings of the Imperial Presidency. McCain online, not so much. </p>
<p>But that concern pales in comparison to the content. Today&#8217;s e-mail, in marked contrast to the short, <em>e-mail-like </em>e-mails from Hillary and Barack, is lifted from speech text. In that he spoke the words, it is him. But it&#8217;s not him communicating something&nbsp;unique for the online audience. It&#8217;s him&nbsp;or his handlers keeping us at a safe distance using the most formal&nbsp;version of&nbsp;McCain possible&nbsp;&#8211; again, the <em>polar opposite of what McCain&#8217;s offline strategy is about</em>. </p>
<p>The explanation for why this is actually very prosaic:&nbsp;the approval process. In a short-staffed campaign, the easiest &#8212; and sometimes the only &#8212; option is to lift from already approved text. Nobody has the time to spend up to 24 hours getting all new text approved by McCain or his closest advisers, by which time the window of opportunity may have passed. And McCain&#8217;s signature&nbsp;nets more money than Rick Davis&#8217;s, no matter how you word the message. Don&#8217;t let the perfect be the enemy of the good. </p>
<p>In the moment, it all makes sense. The problem is that over time, you wind up cheapening&nbsp;McCain&#8217;s personal brand. Maybe I&#8217;m being a Steve Jobs-like pie-in-the-sky perfectionist here, but having to play along with the illusion that John McCain sat down at his desk to deliver us gobs of text is demeaning both to us and to McCain. <em>This is not direct mail</em>. We are not some people data-mined off a consumer list who&#8217;ve never heard from you before. We opted-in. <a href="http://www.patrickruffini.com/2008/01/01/e-mails-moment-of-truth/">We are the top 1%</a> &#8212; the savviest, most&nbsp;interested, most influential supporters. We get the joke. On the flip side, consider how much Hillary and Obama get simply by <em>seeming real </em>in their e-mails, even if they don&#8217;t get to cram in as many policy points. </p>
<p>This may all seem very esoteric, but it&#8217;s important. The pixels you see in the Hillary and Barack e-mails fueled the rise of the biggest people-powered fundraising machine in history. It&#8217;s worth&nbsp;studying&nbsp;how they do things at a very minute level. </p>
<p>Improvement&nbsp;starts by smashing the desk &#8212; and giving us the real McCain. </p>
    ]]></content>
  </entry>
  <entry>
    <title>Twittering Philly</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/24393/twittering_philly" />
    <id>http://www.techpresident.com/blog/entry/24393/twittering_philly</id>
    <published>2008-04-22T09:46:34-04:00</published>
    <updated>2008-04-22T09:46:34-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="election day" />
    <category term="Pennsylvania" />
    <category term="transparency" />
    <category term="voter fraud" />
    <summary type="html"><![CDATA[<p>The use of Twitter as a discovery vehicle for raw political intelligence takes another step today with <a href="http://www.electionjournal.org">Election Journal</a>, a project by Republican election watchdog Mike Roman. The site is using Twitter, Flickr, and Google Maps to cover primary election day in Philadelphia, with Twittering correspondents stationed around the city. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>The use of Twitter as a discovery vehicle for raw political intelligence takes another step today with <a href="http://www.electionjournal.org">Election Journal</a>, a project by Republican election watchdog Mike Roman. The site is using Twitter, Flickr, and Google Maps to cover primary election day in Philadelphia, with Twittering correspondents stationed around the city. </p>
<p>Anyone who's worked a few election days in Philly knows how colorful things can get. Violence, intimidation, broken machines, and officials denied entry into polling places are par for the course. With more than 1,600 precincts in the city alone, it's difficult to get a handle on it all. Here's hoping a little technology-enabled citizen journalism can bring some much needed transparency to election day. </p>
<p>Follow <a href="http://twitter.com/electionjournal">@ElectionJournal</a> on Twitter to get live breaking updates. And here's <a href="http://www.electionjournal.org/?page_id=2">a map</a> of the incidents they've uncovered so far: </p>
<p><iframe width="425" height="350" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://maps.google.com/maps/ms?ie=UTF8&amp;hl=en&amp;msa=0&amp;msid=116419175653178554819.00044b4388dc36ae9eb68&amp;s=AARTsJp7MON_2wJwBkhXDxAV5rdKYULDJg&amp;ll=39.960807,-75.147858&amp;spn=0.184206,0.291824&amp;z=11&amp;output=embed"></iframe><br /><small><a href="http://maps.google.com/maps/ms?ie=UTF8&amp;hl=en&amp;msa=0&amp;msid=116419175653178554819.00044b4388dc36ae9eb68&amp;ll=39.960807,-75.147858&amp;spn=0.184206,0.291824&amp;z=11&amp;source=embed" style="color:#0000FF;text-align:left" onclick="">View Larger Map</a></small></p>
    ]]></content>
  </entry>
  <entry>
    <title>Hillary Tries Grassroots Budgeting</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/23619/hillary_tries_grassroots_budgeting" />
    <id>http://www.techpresident.com/blog/entry/23619/hillary_tries_grassroots_budgeting</id>
    <published>2008-04-05T00:53:00-04:00</published>
    <updated>2008-04-05T00:53:00-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="fundraising" />
    <category term="grassroots" />
    <category term="Hillary Clinton" />
    <category term="TV" />
    <summary type="html"><![CDATA[<p><a href="https://contribute.hillaryclinton.com/mypa.html?sc=2409">Hillary Clinton's MyPA</a> won't change the way the campaign spends money in Pennyslvania, but it's a neat idea nonetheless. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p><a href="https://contribute.hillaryclinton.com/mypa.html?sc=2409">Hillary Clinton's MyPA</a> won't change the way the campaign spends money in Pennyslvania, but it's a neat idea nonetheless. I toyed with something similar at the RNC -- with&nbsp;a shopping cart like interface to sponsor 100 yard signs or 50 door knocks. Because of time constraints, and a hunch that message-driven fundraising e-mails would probably work a bit better than something meta coming down the stretch, it stayed on the drawing board -- but given a bit more time I really would have loved to see it in action. </p>
<p>Here's what the Clinton app looked like this&nbsp;evening: &nbsp;</p>
<p><a href="http://www.flickr.com/photos/ruffini/2388384127/sizes/o/"><img border="0" src="http://farm3.static.flickr.com/2280/2388384127_ffb7f47372.jpg?v=0"></a></p>
<p>What's most revealing about this is not it's real-time fundraising counter (which is a first for Clinton and something <a href="http://www.techpresident.com/blog/entry/23613/obama_s_40m">I just knocked Obama on</a>). Rather, it's how it reveals the contrast between grassroots&nbsp;supporters' priorities&nbsp;and the campaign's. </p>
<p>In the campaign's sample Pennsylvania budget, $2.5 million of $3.19 million, or 78%, is devoted to TV advertising. In fact, all but $90,000, or 97% is devoted to push advertising in any medium: TV, radio, or online. </p>
<p>Now, MyPA leaves off a few things. There's no line item for political mail. Or phones. Or for staging events that drive media. And it can cost $750,000 to do Election Day in Philly alone, figuring&nbsp;in the usual&nbsp;$100 payments to committeepeople in each of the city's 1,600 precincts. </p>
<p>Still, while supporters have given 60% of their money to television ads, that's significantly less than the 4/5ths the campaign allocated in this mock budget. All the items that involve person-to-person contact (signs in supporters' yards, vans to drive voters to the polls, and door hangers) are doing much better in meeting their goals than the broadcast advertising-driven goals. Though some of this is related to the modest goals set by&nbsp;the campaign, not all of them are.&nbsp;Supporters more readily met the $25,000 vans goal than they did the $15,000 door hanger goal. That's because there's a clearer value proposition: getting a certain vote out of an elderly supporter driven to the polls rather than another incremental touchpoint achieved by a door-hanger. While the Clinton campaign allocated just 3% to grassroots activities, supporters funded it to the tune of 18% of the money raised so far, or six times as much. </p>
<p>Even with the new online revenue stream, campaign spending patterns have been slow to change. New Media Obama <a href="http://weblogs.baltimoresun.com/news/politics/blog/2008/03/obama_flooding_pennsylvania_wi.html">ain't exactly skimping on old-school TV ads</a>, and his comparatively large online spend is fueled by an unexpected surge of extra money, not deliberate planning ahead. A lot of this is due to new media's in-built efficiencies. Because it is usually free to communicate, there is a broad understanding that&nbsp;you can't buy the Web. Obama's extraordinary levels of organic online support did not stem from&nbsp;spending more money, and no candidate could hope to match him simply by spending money.&nbsp; </p>
<p>The conventional wisdom about television isn't quite this subdued, to put it gently. Advertisers have taken the key insight that saturation advertising beats less-than-saturation advertising or no advertising -- particularly in down-ballot races -- and extrapolate it to mean that the more you spend the better -- no matter how much each side is spending and or the fact of two candidates with 100% name recognition.&nbsp;The&nbsp;logic of mutually assured destruction has taken over. Campaign budgeting is not&nbsp;driven&nbsp;by&nbsp;the relative merit of moving votes on TV vs. through grassroots, but by keeping pace with the Joneses on TV.&nbsp;If you are getting killed on TV, as Hillary is right now in Pennsylvania, you do everything possible to keep Obama from reaching a tipping point through paid advertising. Though tipping points usually come from&nbsp;earned not paid&nbsp;media, you can understand why the worry. </p>
<p>Please know that I'm not hating on TV here. I don't know where you'd spend $3 million online in Pennyslvania, and if you did, it would probably&nbsp;be&nbsp;as inefficient as broadcast TV, and from the campaign's perspective, much more unorthodox. TV is a "safe" place to put your money because it's the only medium that can scale to support the money the mega-campaigns are raising.&nbsp;</p>
<p>Still, I wonder the Hillary data doesn't leave room for <a href="http://www.kungfuquip.com/archives/797">Turk's idea</a> of using online volunteers to mobilize offline, and likely elderly, voters. As shown by the readiness of Hillary supporters to fund vans for the elderly, could you do some big online push to dramatically expand the universe of people identified as needing a ride to the polls? Or involve them in absentee chase, another high-value activity that involves banking&nbsp;certain votes? And because this involves buying expensive microtargeting databases, not just lightweight apps in the cloud, it would move the needle on how the bigger campaign pie is being divvied up. </p>
    ]]></content>
  </entry>
  <entry>
    <title>Obama&#039;s $40M</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/23613/obama_s_40m" />
    <id>http://www.techpresident.com/blog/entry/23613/obama_s_40m</id>
    <published>2008-04-04T09:23:09-04:00</published>
    <updated>2008-04-04T09:23:09-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="fundraising" />
    <category term="transparency" />
    <summary type="html"><![CDATA[<p>As fundraising gets more and more transparent, it's important to learn how to read between the lines.&nbsp;As&nbsp;pathbreaking as the Obama campaign has been, they are a step back from the transparency of the Dean bat, which at least gave us real dollar figures in addition to a total number of donors.&nbsp;Neither could beat the transparency gold standard set by Ron Paul, who updated via a real-time XML+Flash element that <a href="http://www.ronpaulgraphs.com">was scraped for analytics.</a> Moreover, when the Paul campaign bulk uploaded offline contributions, they told people. The Obama "bat" turns out to be an indecipherable&nbsp;mix of real and fake data.</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Barack Obama <a href="http://blog.washingtonpost.com/thefix/2008/04/obamas_40_million_haul_and_wha.html">raised $40 million</a> in March from over 400,000 donors. His average ticked back up to $96 after a frenzied February that featured an astonishing 700,000+ donations. </p>
<p>First off, the graphic on BarackObama.com that <a href="http://www.patrickruffini.com/2008/03/24/1m-donations-to-obama-in-march/">suggested one million donors</a> WAS wrong. The Obama campaign can call it a <a href="http://www.politico.com/blogs/bensmith/0308/Closing_on_2_million_donors_this_year.html">"glitch"</a> but it's fairly clear to me that some of their live donation counters are being programmed and don't (entirely) reflect real-time contributions. In this case, the graphic had been programmed to reflect the pace of money coming in in February, and someone forgot to shut off at the end of that fundraising campaign.</p>
<p>Even in the thick of the graphic's use, I was noticing sudden jumps in the donation total of 2,000 and 4,000. When the graphic was no longer officially in use, the thousands numeral was always odd, and the number always ended in 515. It's likely this didn't reflect real-time money coming in, but a pseudo-transparent estimate. </p>
<p>As fundraising gets more and more transparent, it's important to learn how to read between the lines.&nbsp;As&nbsp;pathbreaking as the Obama campaign has been, they are a step back from the transparency of the Dean bat, which at least gave us real dollar figures in addition to a total number of donors.&nbsp;Neither could beat the transparency gold standard set by Ron Paul, who updated via a real-time XML+Flash element that <a href="http://www.ronpaulgraphs.com">was scraped for analytics.</a> Moreover, when the Paul campaign bulk uploaded offline contributions, they told people. The Obama "bat" turns out to be an indecipherable&nbsp;mix of real and fake data.</p>
<p>Even if it was a decline from February, the Obama total shows both the sustainability and the very, very high limits of his fundraising model. $40 million is still the third best fundraising month in Presidential history. To get much higher than that requires a pretty steep dropoff in the average donation amount and a different type of donor -- the incremental difference from February to March was 350,000 people giving less than $50. Obama's ceiling is probably still at least twice as high as McCain's&nbsp;traditional event-driven model&nbsp;-- with a much lower cost of fundraising. </p>
<p>As a result, Obama's <a href="http://www.politico.com/blogs/bensmith/0308/Closing_on_2_million_donors_this_year.html">online investment exploded</a> into $2.6 million in online ads in the month of February alone -- a figure I'm sure is probably an order of magnitude higher than any other candidate has ever spent in a month advertising online. As big as this is, it points to how reticent campaigns have been to invest online: it took a massive surplus to open the floodgates to a point where the Obama campaign is just mimicing the commercial sector's online share of ad budgets. Still, the fact that it's finally happened -- and that it worked, presumably -- should give more campaign professionals the confidence to build that kind of spend into the baseline budget, not saving it for "extra." </p>
    ]]></content>
  </entry>
  <entry>
    <title>HillaryClinton.com Geotargets Indiana. Where Else?</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/23570/hillaryclinton_com_geotargets_indiana_where_else" />
    <id>http://www.techpresident.com/blog/entry/23570/hillaryclinton_com_geotargets_indiana_where_else</id>
    <published>2008-04-03T23:20:12-04:00</published>
    <updated>2008-04-03T23:22:34-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Hillary Clinton" />
    <category term="primaries" />
    <category term="targeting" />
    <summary type="html"><![CDATA[<p>Today, when hooked up to an in-store wifi network, I happened upon something pretty interesting: the <a href="http://www.hillaryclinton.com">HillaryClinton.com</a> homepage was geared almost exclusively to the state of Indiana, with no less than four prominent mentions above the fold. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Today, when hooked up to an in-store wifi network, I happened upon something pretty interesting: the <a href="http://www.hillaryclinton.com">HillaryClinton.com</a> homepage was geared almost exclusively to the state of Indiana, with no less than four prominent mentions above the fold. </p>
<p><a href="http://www.flickr.com/photos/ruffini/2386636220/sizes/o/"><img border="0" src="http://farm4.static.flickr.com/3213/2386636220_fba7010e9f.jpg?v=0"></a></p>
<p>Thinking it unlikely that she had suddenly given up on Pennsylvania, I began to suspect some sort of geotargeting and asked the flock on Twitter what they saw on Hillary's site. A <a href="http://twitter.com/daltonsbriefs/statuses/782433320">resident of Indiana</a> said he saw the above Indiana page. But Sean Hackbarth, a fellow D.C. area resident, <a href="http://twitter.com/seanhackbarth/statuses/782461982">reported</a> what appears to be their default national homepage, with mentions of Michigan+Florida and Pennsylvania. When I returned home, I saw the same: </p>
<p><a href="http://www.flickr.com/photos/ruffini/2386822436/sizes/o/"><img border="0" src="http://farm4.static.flickr.com/3175/2386822436_9a7e6ba88c.jpg?v=0"></a></p>
<p>(Twitter user Xavierla also <a href="http://cerebralpolitics.blogspot.com/2008/03/re-obama-bests-clinton-reaching-last.html">blogged about IP testing</a> in Ohio in the runup to the March 4th primary.) </p>
<p>Mind you, I'm nowhere near Indiana. I was in suburban Virginia at the time. The wifi&nbsp;provider appears to be out in California, said a geo IP search said Rockville, Maryland. But for some reason, it thought I was in Indiana, or close by. This is the first time I've personally experienced a political site IP address targeting by location. </p>
<p>Are you in Pennsylvania? Or Indiana? Or North Carolina? Or Oregon? What are you seeing on Hillary's site -- or Obama's? Or are&nbsp;you close by? In Illinois, or Washington state maybe?&nbsp;Is it different than the national than the national site? Leave your report in the comments, and screencap it if it's different. </p>
<p>Given the highly concentrated campaign unfolding in the upcoming primary states, it's smart to tailor your message to that state. IP&nbsp;geocoding makes it possible, even if the&nbsp;targeting&nbsp;is a little rough around the edges. </p>
    ]]></content>
  </entry>
  <entry>
    <title>1M+ Donations to Obama in March</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/23191/1m_donations_to_obama_in_march" />
    <id>http://www.techpresident.com/blog/entry/23191/1m_donations_to_obama_in_march</id>
    <published>2008-03-24T12:54:22-04:00</published>
    <updated>2008-03-24T17:31:20-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="Barack Obama" />
    <category term="fundraising" />
    <summary type="html"><![CDATA[<p>(Correction? See <a href="http://www.techpresident.com/blog/entry/23191/1m_donations_to_obama_in_march#obamaupdate">update</a>.)</p>
<p>If you're a Republican (like me), it's time to grab the Rolaids again. </p>
<p>According to publicly available donor data on BarackObama.com, the Obama campaign has already received more than one million individual donations in March. Obama had received 727,972 donations in his record-breaking $55 million February. And we still have a week to go in the month. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>(Correction? See <a href="#obamaupdate">update</a>.)</p>
<p>If you're a Republican (like me), it's time to grab the Rolaids again. </p>
<p>According to publicly available donor data on BarackObama.com, the Obama campaign has already received more than one million individual donations in March. Obama had received 727,972 donations in his record-breaking $55 million February. And we still have a week to go in the month. </p>
<p><img src="http://farm4.static.flickr.com/3285/2358589071_532dd62658.jpg?v=0"></p>
<p>[Update: The Obama campaign has pulled down the original graphic in response to this post, but not the version at Ben Smith's, so I've reposted a screengrab of that here.]</p>
<p>This graphic <a href="http://www.patrickruffini.com/2008/03/01/obama-70m/">stood at 963,525</a> just as February was turning into March (note: a script seems to run that increments this old graphic in 2,000 chunks, but it was accurate in February). </p>
<p>What this means in terms of a bottom line number for March is anyone's guess,&nbsp;though it appears highly unlikely (to me, at least) that the campaign won't exceed its February haul. The average contribution plummeted from around $140 in January to $75 in February. If the lower February number holds, that could mean $75 million raised already this month. But it seems likely that the average contribution would have drifted further down still as repeat donors become a bigger slice of the pie. Here are arguments on both sides of the ledger though: </p>
<p><strong>Why&nbsp;the Number&nbsp;Could Be High: </strong>What was happening at the end of the last month with Obama's online donors? It was the One Million campaign,&nbsp;with the pitch&nbsp;of making a matched donation to&nbsp;reel in new donors with the goal of reaching one million donors to the campaign. The logic behind this seems&nbsp;to suggest a very high number of&nbsp;small donations, as people chip in $5&nbsp;or $10 to help the campaign&nbsp;get towards its million donor goal. Crucially, the goal was set&nbsp;in&nbsp;numbers, not dollars, making gift size less important.&nbsp;The Obama campaign has done relatively little goal-based fundraising in March, so&nbsp;online contribution averages&nbsp;may have drifted up to more normal levels with less of a frenzy to meet a goal. </p>
<p><strong>Why&nbsp;the Number&nbsp;Could Be Lower: </strong>We already saw at the end of February how the Obama campaign was getting tapped out of new donors. Towards the end of the month, they seemed to be reeling in 5 donations for every 1 new donor recruited. That ratio is likely to have been even higher in March (with even more donations this month than last&nbsp;it almost certainly has, in fact).&nbsp;And&nbsp;the first-time donors are the ones likely&nbsp;make larger contributions in excess of $100.&nbsp;For repeat donors, it's more likely to be $25 here, $50 there. More donor longevity means smaller donation averages. </p>
<p><strong>What It Means: </strong>That Obama was able to attract so much support in March is nothing short of staggering, given the bad month he has had, from perceived losses in Ohio/Texas to the Jeremiah Wright controversy. Or Obama donors could be rallying to his side in troubled times (look how Hillary was able to reel in donations after announcing a self-loan). </p>
<p>The accelerating pace of donations demonstrates conclusively the snowball effect that kicks in the longer&nbsp;a successful low-dollar fundraising base has been in place. In a sense, it seems to be momentum-proof. It also suggests&nbsp;a campaign that has become tethered to its supporter base as if by umbilical cord. Given the omnidirectional reinforcement supporters get from the email channel, the earned media channel, and the social channel, online donors are&nbsp;constantly connected to the campaign,&nbsp;even in slower periods. There is no&nbsp;limit to number of contacts&nbsp;a campaign can&nbsp;effectively have (unlike in direct mail), as the campaign is "always on" regardless of how many emails or Will.i.am videos one receives. </p>
<p>I also wonder if the huge March number is also a factor of recurring monthly contributions&nbsp;really paying off in a big way. </p>
<p>Whatever the total, Obama looks headed to a monster March in fundraising. $55M would be a low estimate. </p>
<p><a name="obamaupdate"></a>UPDATE: <a href="http://www.politico.com/blogs/bensmith/0308/Closing_on_2_million_donors_this_year.html">Ben Smith</a> noticed this yesterday, and the Obama campaign is claiming a technical "glitch" in&nbsp;the counter but won't say how much it's off by. The graphic seemed to be rising at improbably high rates after it was yanked from the site in February, however the number of donations was accurate. </p>
    ]]></content>
  </entry>
  <entry>
    <title>The Online Impact of McCain&#039;s Decentralized Campaign</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/23004/the_online_impact_of_mccain_s_decentralized_campaign" />
    <id>http://www.techpresident.com/blog/entry/23004/the_online_impact_of_mccain_s_decentralized_campaign</id>
    <published>2008-03-18T22:20:13-04:00</published>
    <updated>2008-03-18T22:24:04-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="field" />
    <category term="John McCain" />
    <category term="RNC" />
    <category term="voter contact" />
    <category term="voter vault" />
    <summary type="html"><![CDATA[<p>Last week, the McCain campaign <a href="http://marcambinder.theatlantic.com/archives/2008/03/mccain_plans_decentralized_cam.php">announced a break</a> from the BC'04 command-and-control model in the political department. There will be no political director, and instead authority will be devolved to the states and regions. </p>
<p>What does this mean for technology and the McCain campaign?</p>
    ]]></summary>
    <content type="html"><![CDATA[<p>Last week, the McCain campaign <a href="http://marcambinder.theatlantic.com/archives/2008/03/mccain_plans_decentralized_cam.php">announced a break</a> from the BC'04 command-and-control model in the political department. There will be no political director, and instead authority will be devolved to the states and regions: </p>
<blockquote>
<p>Sen. John McCain’s election planners are preparing to unveil a radically decentralized campaign structure over the next few months. </p>
<p>Instead of funneling authority through a few central figures at campaign headquarters in Arlington, VA, plans call for it to be dispersed to up to ten “regional campaign managers” –spread at satellite campaign offices throughout the country, according to two Republicans briefed on the plans. </p>
<p>...</p>
<p>The regional managers would have the authority to hire and fire, to adapt field programs to fit the needs of the states in their region. Unlike regional political directors, they would be part of the senior staff table at the campaign’s Arlington headquarters. Message and media, for the most part, would still be run through Arlington.</p>
</p></blockquote>
<p>The Bush model was the epitome of national control and accountability, with marathon Saturday conference calls and spreadsheets tracking activity with precision down to the county level. With 62 million votes and a 20% increase in the Bush vote since 2000, you can't argue with success. </p>
<p>So why break with the Bush model? </p>
<p>One can argue that they <em>aren't, </em>as this seemingly well-informed Ambinder commenter <a href="http://marcambinder.theatlantic.com/archives/2008/03/mccain_plans_decentralized_cam.php#comment-1511916">suggests:</a> </p>
<blockquote>
<p>What this really means, is that the RNC will be running the campaign since they will be moving donors to RNC roles. The Regional Political Directors of the RNC will have final control. That is why DuHaime was brought back in and no one was fired from the RNC. On major issues, McCain (Rick Davis) will have final say, especially on message and media. But for door-to-door, let the "old" Bush team, do what they know. Every RNC RPD is part of the Bush model. That is why none of them were let go. It has been normal in the past to have a complete purge and that didn't happen. This isn't decentralization, it allows for better door efforts. Because the problem the RNC had in the past is grassroots in New Hampshire, is a lot different than grassroots in AZ. It will be interesting to see if it works.</p>
</p></blockquote>
<p>Whether this is a genuine move towards regional control and flexibility, or merely a shift back to the historical norm of the RNC/Victory running GOTV, I'd like to raise a few questions about what this means for technology and the McCain campaign. </p>
<p>Technology thrives on <em>standards</em>. This is why Microsoft became dominant on the desktop, VHS beat BetaMax, and Blu-Ray prevailed in a short but bloody war with HD-DVD. Consumers and industry will aggressively seek to crown a de-facto standard before real progress can be made. </p>
<p>What does it mean if there are&nbsp;ten different power centers, and hence, ten different standards? Or,&nbsp;more likely,&nbsp;another campaign running on 2000-era Excel spreadsheets? &nbsp;</p>
<p>Within the walls and with the limited time constraints of a political campaign, this&nbsp;sorting-out process&nbsp;works by brute force more than organic self-selection. A big reason why we had more online house parties than the Kerry campaign in 2004 was not just that more people on our side wanted to engage in this fashion. It's that each battleground state had a specific goal for the number of house parties, and use of online tools was aggressively pushed in the field. It's doubtful that this would have happened within a federated campaign structure without a political or field director whose sole job was to crack the whip on the basic blocking and tackling of the campaign. </p>
<p>The&nbsp;ideal environment for technology to thrive within a campaign is a common technology standard at the national level that devolves enormous power and responsibility directly to the local field organizer or volunteer. In effect, cutting out the middleman between&nbsp;Crystal City, Ballston, or Chicago, and the field. </p>
<p>This means that the campaign releases a powerful set of online tools that would leave any Tammany-era precinct captain green with envy: house party planners, online walklists, phone banks (both volunteer-to-voter and volunteer-to-supporter), and lists of high-propensity activists near you to help build&nbsp;Rick Warren-esque small group cohesion. One of the more impressive facts from the Bush '04 online field effort is that half of the RSVPs to house parties came not through guests the hosts already knew, but from others on the e-mail list ID'd on the site and automatically sent invitations to the closest party. Over half a million people attended parties. </p>
<p>One layer removed are the internal tools -- the Voter Vaults, the extranets -- which field staff use to create industrial strength walk and phone lists, and to upload and contact lists of offline volunteers. </p>
<p>A decentralized structure likely means&nbsp;that these tools won't be developed significantly by the McCain camp, or will be pushed by the RNC, which has less brand affinity than the Presidential candidate and will not ultimately see the same surge in walk-in donations and signups than had the activity been pushed through JohnMcCain.com. While this may not matter to the activist who uses these tools quasi-professionally, it does matter to the casual activist who only gets involved once every four years. Publicly at least, most of the innovation should be happening through JohnMcCain.com, because that is the most efficient cash cow the campaign (or the party) has right now. </p>
<p>Here's a concrete example of how good technology integration could matter -- and why&nbsp;it&nbsp;may help to break down regional silos. </p>
<p>In my candidate trainings, I often retell&nbsp;the impressive story of Democratic Texas State Rep. Mark Strama, who moderated my panel at SXSW last year. Strama built his&nbsp;e-mail list the old fashioned way. He went door&nbsp;to door, and personally asked people for their e-mails. Not&nbsp;only was he able to get thousands of&nbsp;e-mails this way, but he&nbsp;was able&nbsp;to calculate that each of these individual addresses was worth $10 in online fundraising, not counting their volunteer activity, their vote, or the personal touch by the candidate. He used this to raise in six figures online for a state legislative race. </p>
<p>If the average is $10 for a low-involvement state rep. race, imagine what it is in a Presidential race, particularly if you get started&nbsp;early? &nbsp;</p>
<p>Having a robust e-mail collection effort in the field is paramount. Everyone who attends a McCain rally should be asked to sign a supporter card that includes e-mail (and of course, offline info, but e-mail is the most efficient, low-cost mode of communication). Everyone on the other side of a door knock should be asked to give the same. Ditto for volunteer phone calls. And there should be a common technology platform for entering this information so that it instantly available to everyone from the person hitting send on the national fundraising and communications emails in Arlington, to the local county chair who is in a position to reach out from the Hotmail account. Though I didn't quite have the same experience singing up to Obama's site (and I also did from an Iowa address), this bit from Matt Stoller tells us <a href="http://www.thenation.com/doc/20080211/stoller/2">how it should work:</a> </p>
<blockquote>
<p>In 2004 I signed up to volunteer with the Kerry campaign and got no response. By contrast, within a few hours of signing up on the Obama website, I was contacted by a local group called Metro DC for Obama, offered bumper stickers and yard signs and asked about my schedule and volunteer interests. I was also invited to several primary watch parties, and every tool on the site worked smoothly.</p>
</p></blockquote>
<p>No local field organizer, or regional chair, should be allowed to claim that these are "my" names and hoard them. At stake&nbsp;is the efficient distribution of&nbsp;hundreds of thousands of supporter names, and up to $10 million in online fundraising.&nbsp; </p>
<p>Without a truly national (or pan-swing state) field campaign cracking heads, I wonder how this happens. At least in such a way that rallies people directly behind the McCain brand. </p>
    ]]></content>
  </entry>
  <entry>
    <title>McCain&#039;s Persuasion Strategy</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/22858/mccain_s_persuasion_strategy" />
    <id>http://www.techpresident.com/blog/entry/22858/mccain_s_persuasion_strategy</id>
    <published>2008-03-15T10:54:08-04:00</published>
    <updated>2008-03-15T10:54:08-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <category term="John McCain" />
    <category term="persuasion" />
    <category term="strategy" />
    <summary type="html"><![CDATA[<p>My posts on the Republican online campaign are sometimes <a href="http://www.techpresident.com/blog/entry/22771/john_mccain_vlogger">prodding</a>, but in at least one area, John McCain&nbsp;laps the competition: using his site to tell his story to first-time visitors and undecided voters. </p>
<p>I was really struck by this visiting the site today, on the 35th anniversary of McCain's release as a POW. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>My posts on the Republican online campaign are sometimes <a href="http://www.techpresident.com/blog/entry/22771/john_mccain_vlogger">prodding</a>, but in at least one area, John McCain&nbsp;laps the competition: using his site to tell his story to first-time visitors and undecided voters. </p>
<p>I was really struck by this visiting the site today, on the 35th anniversary of McCain's release as a POW. </p>
<p><a href="http://www.johnmccain.com"><img src="http://farm4.static.flickr.com/3100/2334724696_d57bb0fae3.jpg?v=0" border="0"></a></p>
<p>The entire spotlight is given over to a brief, unobtrustive Flash intro on the anniversary. It highlights the <a href="http://www.johnmccain.com/bvid/">Courageous Service</a> video that has been a staple of his campaign and which has been highlighted on the homepage since the fall. </p>
<p>Many political websites try to be news sites and invariably fail because candidate website traffic skews to new and one-time visitors. By highlighting a boilerplate message-of-the-day in the top spot, you miss an opportunity to sell these visitors on the macro-message of the campaign. An emerging best practice is to highlight a news-driven&nbsp;story only when you have something really, really important to say. </p>
<p>What McCain has done well is to control the communications impulse of posting only the latest news up top, and actually use his website as a persuasion vehicle, which is relatively unheard of as far as Presidential campaign web sites go. This is what his homepage looks like on most days: </p>
<p><img src="http://farm3.static.flickr.com/2282/2334724350_6e80982160.jpg?v=0"></p>
<p>Notice the links to Courageous Service, About John McCain, Why John McCain, On the Issues. Yes, these links are in the nav too, but highlighting them here drives traffic. Underscoring the persuasion mission, there's an <a href="http://www.johnmccain.com/Undecided/">Undecided</a> section that aggregates narrative content and video from throughout the site. &nbsp;</p>
<p>The Democratic candidates tend towards mobilization rather than persuasion, and their homepage choices have been more prosaic. For instance, an appeal for money and volunteer phone calls&nbsp;dominates Hillary's homepage right now:</p>
<p><img src="http://farm3.static.flickr.com/2079/2333896539_9eb5894de2.jpg?v=0"></p>
<p>And Obama's homepage is the same donation-driven "State of the Race" graphic they've had basically since January (though they did have that awesome <a href="http://www.flickr.com/photos/ruffini/2315271775/in/set-72157603702608529/">One Million graphic</a> that grabbed mucho donations). </p>
<p><img src="http://farm4.static.flickr.com/3125/2333896653_a214b6462d.jpg?v=0"></p>
<p>By not varying their graphics&nbsp;much, both Clinton and Obama share an insight about repeat traffic with McCain, but I can't help but think that McCain's is more nicely done because it manages to convey <em>substance</em>. </p>
<p>In his homepage choices, McCain seems to be cutting against the grain of conventional wisdom which dictates that political web traffic is dominated by highly motivated activists. Don't forget that in the primary, <em>everyone </em>is potentially an undecided voter. The persuasion strategy was definitely the right approach for the primary. Will it work in a general election where 95%+ of voters won't move? </p>
<p>One obvious thing the McCain camp could do to enhance the activist focus is&nbsp;layer a splash page on top of&nbsp;this&nbsp;(see Obama's here) to get the e-mail addresses and money he needs to&nbsp;compete.&nbsp;Remember that online campaigns are all about e-mail addresses, e-mail addresses, e-mail addresses. Or is the&nbsp;strategy here to go after undecideds figuring that McCain won't get all-out support from the conservative activist base? </p>
<p>Meanwhile, the Obama/Clinton homepages are mostly about money and leave non-donors feeling somewhat empty. This is a mixed blessing, but&nbsp;a blessing nonetheless: raising $90 million in February ain't nothin' to sneeze at. But as the web becomes more and more mainstream, the proportion of undecided voters visiting the sites to make their decisions will only grow. It won't <em>just </em>be about donors and activists. The McCain approach may be on the leading edge of something new. </p>
<p>What do you think? </p>
    ]]></content>
  </entry>
  <entry>
    <title>John McCain, Vlogger</title>
    <link rel="alternate" type="text/html" href="http://www.techpresident.com/blog/entry/22771/john_mccain_vlogger" />
    <id>http://www.techpresident.com/blog/entry/22771/john_mccain_vlogger</id>
    <published>2008-03-14T00:02:33-04:00</published>
    <updated>2008-03-14T00:02:33-04:00</updated>
    <author>
      <name>Patrick Ruffini</name>
    </author>
    <summary type="html"><![CDATA[<p>How does John McCain go up against the $3 million-per-email Obama machine and the $2 million-per-email Clinton machine? It's a big question with serious implications for the future of the Republican Party. And the answer is not incrementalism. </p>
    ]]></summary>
    <content type="html"><![CDATA[<p>How does John McCain go up against the $3 million-per-email Obama machine and the $2 million-per-email Clinton machine? It's a big question with serious implications for the future of the Republican Party. And the answer is not incrementalism. </p>
<p>First, let's look at the fundamentals. </p>
<p>How did Clinton and Obama get <a href="http://www.patrickruffini.com/2008/02/26/time-to-change-the-party/">20 to 30 percent</a> of their voters to sign up for their lists? At a fundamental level, it's because they did the big things online. They created a sense that the Web was The Place for anyone to come and show their support. They <a href="http://www.mydd.com/story/2007/7/8/35316/60603">channeled their offline activity into email addresses</a> and online donations. They did videos that were <a href="http://www.youtube.com/watch?v=BfkRjvAYuOc">at once viral and strategic</a>, and not just the expected bio pieces. </p>
<p>These newsworthy events early in the campaign forced hundreds of thousands of people to go to BarackObama.com or HillaryClinton.com to see what was up. While they were there, tens of thousands signed up for the list. And thousands gave donations, raising hundreds of thousands of dollars in single days in the sleepy 2007 months. </p>
<p>Yes, one can argue there was more organic interest, more Google searches, more media interest in Clinton and Obama. But the big events were force multipliers. When <a href="http://www.youtube.com/watch?v=xDVjKsMIfBU">Romney</a>, <a href="http://www.patrickruffini.com/2007/09/08/it-worked/">Thompson</a> and <a href="http://www.thisnovember5th.com/">Paul</a> staged big online events during the primaries, their supporters responded in record numbers. </p>
<p>All of this launched a snowball effect. With the Clinton and Obama lists in the millions, it's just a numbers game. They could send out crap emails and people would respond. And McCain could send out great emails and people wouldn't respond because his list isn't organically as huge. </p>
<p>The traditional political answer to drive people to your website is to go out and find people. To advertise&nbsp;to them. </p>
<p>That's too expensive to do in any scalable fashion, particularly when the metric is signups and money. Online, it's much easier to let people come to you by making them organically interested. </p>
<p>To wit: John McCain should do a daily video blog from everyday now until the election. And don't make it "behind the scenes" fluff. More often than not, make it dead serious. Have him break news and introduce new messages and lines of attack. When he challenges Obama to debate, don't do it in a speech, do it on the vlog. </p>
<p>In short, do what Fred Thompson promised but never eventually delivered on. Let people see the real straight-talkin' McCain, and do it in a serialized fashion so that people come to expect it (there's a reason why&nbsp;<a href="http://reviews.cnet.com/8300-11455_7-10.html">Buzz Out Loud #680</a>&nbsp;and <a href="http://www.twit.tv/twit">TWiT #135</a> get big audiences). </p>
<p>This is also a strategic move on McCain's part. If the footage&nbsp;next eight months against Obama is set-piece rally speeches, we lose. If the setting is more intimate and conversational, Obama is less of a threat, as we have seen from his uninspiring performance in debates. </p>
<p>In 2004, the Bush press shop would send around the paragraph or two in every stump speech that was different. Since most stump speeches were pretty much carbon copies of the last one, these inserts&nbsp;were news likely be the lede on an AP writethru within the hour. </p>
<p>In 2008, there is no reason not&nbsp;to launch many if not most of these messages on YouTube, or if one wants to follow <a href="http://www.patrickruffini.com/2007/07/03/stop-the-clinton-youtube-embargo/">the evil Peter Daou strategy</a>, on&nbsp;an unembeddable JohnMcCain.com player with a huge signup box next to it. </p>
<p>In fact, campaigns that go the traditional route are missing out. By doing things mostly offline, they are missing an opportunity to drive people to the website to sign up and eventually donate. Do it on TV, and it's an ephemeral one day story. Do it on the Web and, true, the message won't stick around any longer, but the e-mail addresses you net that day will. </p>
<p>Plus, it's not an either-or strategy. You give B-roll to the nets and force them to credit the URL. This drives even more traffic, while getting your message out in the same medium that would have seen your offline message anyway. </p>
<p>This&nbsp;"Big Moments" strategy calls for John McCain to break his campaign's most provocative news online. And start doing this now, so it can have a chance to snowball before the convention. </p>
<p>They'll say this is too time consuming. No, it's not. It's two minutes of the candidate's time everyday, speaking from the gut, with minimal editing. The staff time would invariably be less&nbsp;than&nbsp;what it would take to&nbsp;craft two minutes of&nbsp;a candidate's speech that no more than a few thousand people would see live anyway. The less scripting and post-production the better. </p>
<p>They'll say this is somehow unpresidential. No, it's not. For one thing, John McCain is not the President. He is a candidate who is trying to be President. And McCain excels in natural, more intimate settings. Shooting the breeze on the back of the bus is also "unpresidential" but McCain does it anyway. </p>
<p>They'll say it screws the media out of exclusives. Yes, it does. But with the web, campaigns have a viable distribution channel of their own, and as a Presidential nominee, the media is to some extent forced to repeat it.&nbsp;A medium like this&nbsp;actually gives the campaign a greater opportunity to shape the message. And is it in a Republican campaign or&nbsp;White House's strategic interest&nbsp;to enable the&nbsp;<em>New York Times</em>'s continued relevance by giving them exclusives that give them a leg up over competitors? A campaign can break its own news through the medium it chooses. </p>
<p>At the end of the day, the goal is simple: to create a content magnet that sucks in any&nbsp;reasonably interested McCain voter,&nbsp;gets them on the email list in short order, and gets them&nbsp;organizing (and self-organizing) right away. </p>
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