John McCain Abuses Email
By Joshua Levy, 02/20/2008 - 5:58pm

Remember the Email Wars of 2007, when Chris Dodd would send an email designed to look like it was quickly tapped out on a BlackBerry, and Barack Obama would do the same (plagiarist!) two days later? Then Bill Richardson would forward a message from his staffer as if he was sending pictures of cats around the office; Obama would return fire by having one of his supporters send us an email in his stead; and Dodd remained the king by sending yet more stripped-down emails featuring impressive brevity and lack of HTML formatting. Those were the days.

I miss those days because they're clearly over.

There's very little online enthusiasm for John McCain's candidacy, despite his way-out-in-frontrunner status. But that doesn't mean he's abandoned the web. Like the other candidates, he's using email, YouTube (a little bit), and Facebook. No Twitter yet. But apart from the small issue that he isn't getting the conservative base fired up, there's another problem: he may not be using these tools very well.

Case in point: his most recent email clocks in at a whopping 497 words, or 3.55 Twitter posts that reach the 140 character limit (maybe we should use a "TWT:EMAIL" ratio to describe the brevity of candidate emails).

But the length is just half the problem. A campaign email is centered around the ask, which needs to be front and center. Yet this email scans very badly; it's hard to tell what Sen. McCain is asking for, and how to do what he wants. It comes across as a vague thank you and a rambling description of why he's running his campaign, accompanied by a nice picture that you click on to get a special message...

mccain email image

Oh! Duh. It's all about the picture. When you click on it you're taken to a donation page and video from John. Maybe that's what his campaign was counting on.

But the only reference to the video, and thus the donation page, is in the image -- and many users won't see it if their email client is blocking images or they're viewing the stripped-down text.

Sigh. Where's Chris Dodd's team when you need them?

30% don't see images

At the very least, a third of everyone who opens an email won't even know there's an image, because that's the default for their email program.

Email is about text. The text should clearly make the point.

People are more email saavy then you think......

Joshua,
I understand what your talking about but email programs have changed drastically and people are more saavy about email than other computer programming.

Most image blocking only happens if the email is determined to be spam. Spam settings usually judge an email by length, text used, and attachments used. By including a lot of text, the email is far less likely to be seen as spam and arrive in the inbox where the graphic would display.

In addition, I think the Democrats are going to have a hard time beating McCain because he is well known due to vast media coverage which means he really does not need a lot of money to win.

Consider the latest controversy, does it help or hurt? Those who remember the Monica scandal will be bored by it. Republicans, even the conservatives, will come to McCain's defense. How can you beat that with money or emails?

No, Images Are Consistently Blocked

Spaminess is not a factor in blocking images. For many email programs, including Gmail, Live Mail, Outlook, and AOL, the default is to not display images. 30% of people don't even realize there's supposed to be an image there.

http://www.campaignmonitor.com/blog/archives/2007/02/current_conditions_...

Additionally, in a study by M&R Strategic Services, images have no effect on the performance of an email campagn - they might as well not be there.

http://mrss.com/news/Do_Images_Help_Or_Hurt.pdf

Freedomfighter, none of the factors you described actually affect image effectiveness or email deliverability.

So, the McCain campaign is sloppy and ignorant about how to run an effective email campaign. They do not have it together and don't understand how to engage people online.



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